Why would you recommend HP Installation Services?
A. to ensure the customer receives great service and support for the duration of the device lifecycle, including installation
B. to be able to facilitate the move to Microsoft Windows 10
C. to enable easier implementation of endpoint devices with the latest Microsoft and HP software solution updates already installed
D. to ensure the customer receives user-ready devices at specific locations that includes unpacking, PC setup, and basic configuration
What are the major differences between the experience age and the information age?
A. The experience age is centered around the experiences people have while learning, including which school they attended and how it prepared them for future work.
B. The experience age is about how the VR technology is changing our lives and our experiences.
C. The experience age is about people working together, in the same office, with better technology, to solve shared problems.
D. The experience age is centered around experiences, smart technology, and efficiency, with people working anywhere, at any time, often in shared offices or cafes.
Which statement correctly describes HP Sure Sense?
A. protection against phishing attacks
B. protection against BIOS attacks and memory failures
C. protection against zero-day (never-seen-before) attacks
D. protection against visual attacks
What ate the characteristics of the workforce under 37 years of age?
A. eco-friendly, mid-levels of education, faithful
B. technology focused with flexibility demands and light loyalty
C. tech-friendly, not keen to share information, highly educated
D. directionless, cash rich, highly innovative
E. various masters, remote workers, trustworthy
What ate some of the HP Lifecycle Services benefits? (Select two.)
A. IT asset and budget optimization
B. installation and management of servers, networking equipment, printers, and all software for your devices
C. proactive security and management of qualified HP and 3rd party PC devices
D. proactive replacement of HP batteries and hard drives before they cause downtime
E. advanced security policy management for all endpoint devices manufactured by HP
Your customer spends 40% of time at the office and is looking for a way to quickly connect to existing external monitors. Which accessory would be most useful to add to their HP EliteBook?
A. HP Hot Desk Stand
B. HP Docks
C. HP Wireless Keyboard and Mouse
D. HPShareboard
What should you offer to a customer with a major pain point of IT management and device maintenance across their organizations?
A. HP Care Pack
B. HP Services
C. HP Support Assistant
D. HP DaaS one-year pack
What does the HP Secure Erase do?
A. It updates and maintains software and security settings across a fleet of PCs and HP Enterprise printers.
B. It quickly and effectively removes any malware from HP-protected personal systems and printer devices.
C. It helps with real-time malware protection using deep neural nets, including zero-day attacks.
D. It permanently destroys sensitive information from hard drives and solid-state drives, so it can never be recovered or compromised.
How should you address customer concerns relative to price?
A. by focusing on key areas that show business value and highlight how the HP solutions offer best-in-class pricing for the value they deliver
B. by explaining that HP has the most secure PCs on the planet, which warrants the higher price
C. by lowering the price with very tittle margin just secure the deal
D. by telling them their competitor has just bought some and they don't want to be left behind
A. It helps update and maintain software and security settings across a fleet of PCs.
B. It helps develop and maintain a robust software image.
C. It helps group PCs so they are easy to find.
D. It helps physically locate PCs that have gone missing.
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