The CEO of your company has indicated that messages from trusted contacts are being delivered to spam, and it is significantly affecting their work. The messages from these contacts have not always been classified
as spam. Additionally, you recently configured SPF, DKIM, and DMARC for your domain. You have been tasked with troubleshooting the issue.
What two actions should you take? (Choose two.)
A. Obtain the message header and analyze using Google Workspace Toolbox.
B. Review the contents of the messages in Google Vault.
C. Set up a Gmail routing rule to whitelist the sender.
D. Conduct an Email log search to trace the message route.
E. Validate that your domain is not on the Spamhaus blacklist.
The CEO of your company heard about new security and collaboration features and wants to know how to stay up to date. You are responsible for testing and staying up to date with new features, and have been asked to prepare a presentation for management.
What should you do?
A. Download the Google Workspace roadmap, and work together with a deployment specialist for new features.
B. Create a support ticket for the Google Workspace roadmap, and ask to enable the latest release of Google Workspace.
C. Subscribe to the Google Workspace release calendar, and Join the Google Cloud Connect Community.
D. Change Google Workspace release track to: Rapid Release for faster access to new features.
You act as the Google Workspace Administrator for a company that has just acquired another organization. The acquired company will be migrated into your Workspace environment in 6 months. Management has asked you to ensure that the Google Workspace users you currently manage can efficiently access rich contact information in Workspace for all users. This needs to occur before the migration, and optimally without additional expenditure. What step do you take to populate contact information for all users?
A. Bulk-upload the contact information for these users via CSV into the Google Directory.
B. Use the Domain Shared Contacts API to upload contact information for the acquired company's users.
C. Provision and license Google Workspace accounts for the acquired company's users because they will need accounts in the future.
D. Prepare an uploadable file to be distributed to your end users that allows them to add the acquired company's user contact information to their personal contacts.
On which two platforms can you push WiFi connection information with Google Workspace? (Choose two.)
A. Mac OS
B. Windows
C. Chrome OS
D. iOS
E. Linux
Your organization's information security team has asked you to determine and remediate if a user ([email protected]) has shared any sensitive documents outside of your organization. How would you audit access to documents that the user shared inappropriately?
A. Open Security Investigation Tool-> Drive Log Events. Add two conditions: Visibility Is External, and Actor Is [email protected].
B. Have the super administrator use the Security API to audit Drive access.
C. As a super administrator, change the access on externally shared Drive files manually under [email protected].
D. Open Security Dashboard-> File Exposure Report-> Export to Sheet, and filter for [email protected].
With the help of a partner, you deployed Google Workspace last year and have seen the rapid pace of innovation and development within the platform. Your CIO has requested that you develop a method of staying up-to-date on all things Google Workspace so that you can be prepared to take advantage of new features and ensure that your organization gets the most out of the platform.
What should you do?
A. Develop a cadence of regular roadmap and business reviews with your partner.
B. Regularly scan the admin console and keep track of any new features you identify.
C. Create a Feature Release alert in the Alert Center to be alerted to new functionality.
D. Put half of your organization on the Rapid Release Schedule to highlight differences.
Your company has received help desk calls from users about a new interface in Gmail that they had not seen before. They determined that it was a new feature that Google released recently. In the future, you'll need time to review the new features so you can properly train employees before they see changes.
What action should you take?
A. Company Profile > Profile > New User Features > Enable "Scheduled Release"
B. Apps > Google Workspace > Gmail > Uncheck "Enable Gmail Labs for my users"
C. Company Profile > Profile > New User Features > Enable "Rapid Release"
D. Device Management > Chrome > Device Settings > Stop auto-updates
As the Workspace Administrator, you have been asked to enable the help desk team to share incoming support requests from end users The help desk team has ten users who need to respond to support requests that are sent to a help desk email address. The users must be able to respond by email and assign ownership of tickets. Finally, the help desk team is highly mobile and will need to manage help desk tickets from their mobile devices. How would you provide this functionality for the help desk team?
A. Configure a Google Group as a collaborative inbox, and assign the required Groups permissions to the help desk team members.
B. Create a help desk Workspace mail account, and set the help desk team as mail delegates to the help desk account.
C. Create the help desk group as a QandA Group, and add the "Manager role to the help desk team users.
D. In Google Drive, create a help desk request form, and give the help desk team the ability to view the inbound requests.
Your chief compliance officer is concerned about API access to organization data across different cloud vendors. He has tasked you with compiling a list of applications that have API access to Google Workspace data, the data they have access to, and the number of users who are using the applications.
How should you compile the data being requested?
A. Review the authorized applications for each user via the Google Workspace Admin panel.
B. Create a survey via Google forms, and collect the application data from users.
C. Review the token audit log, and compile a list of all the applications and their scopes.
D. Review the API permissions installed apps list, and export the list.
Your company has been engaged in a lawsuit, and the legal department has been asked to discover and hold all email for two specific users. Additionally, they have been asked to discover and hold any email referencing "Secret Project 123." What steps should you take to satisfy this request?
A. Create a Matter and a Hold. Set the Hold to Gmail, set it to the top level Organization, and set the search terms to "secret project 123." Create a second Hold. Set the second Hold to Gmail, set it to Accounts, and enter: user1 @yourcompany.com, [email protected]. Save.
B. Create a Matter and a Hold. Set the Hold to Gmail, set it to Accounts, and set the usernames to: [email protected], user2@your-company. Set the search terms to: (secret project 123). Save.
C. Create a Matter and a Hold. Set the Hold to Gmail, set it to Accounts, and enter: [email protected] AND [email protected]. Set the search terms to: secret AND project AND 123. Save.
D. Create a Matter and a Hold. Set the Hold to Gmail, set it to Accounts, and set the usernames to: [email protected], user2@your-company. Set the search terms to secret OR project OR 123. Save.
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