After a recent transition to Google Workspace, helpdesk has received a high volume of password reset requests and cannot respond in a timely manner. Your manager has asked you to determine how to resolve these requests without relying on additional staff.
What should you do?
A. Create a custom Apps Script to reset passwords.
B. Use a third-party tool for password recovery.
C. Enable non-admin password recovery.
D. Create a Google form to submit reset requests.
Your Accounts Payable department is auditing software license contracts companywide and has asked you to provide a report that shows the number of active and suspended users by organization unit, which has been set up to match the Regions and Departments within your company. You need to produce a Google Sheet that shows a count of all active user accounts and suspended user accounts by Org unit.
What should you do?
A. From the Admin Console Billing Menu, turn off auto-assign, and then click into Assigned Users and export the data to Sheets.
B. From the Admin Console Users Menu, download a list of all Users to Google Sheets, and join that with a list of ORGIDs pulled from the Reports API.
C. From the Google Workspace Reports Menu, run and download the Accounts Aggregate report, and export the data to Google Sheets.
D. From the Admin Console Users Menu, download a list of all user info columns and currently selected columns.
You are in the middle of migrating email from on-premises Microsoft Exchange to Google Workspace. Users that you have already migrated are complaining of messages from internal users going into spam folders. What should you do to ensure that internal messages do not go into Gmail spam while blocking spoofing attempts?
A. Train users to click on Not Spam button for emails.
B. Add all users of your domain to an approved sender list.
C. Force TLS for your domain.
D. Ensure that your inbound gateway is configured with all of your Exchange server IP addresses.
Your organization has a new security requirement around data exfiltration on iOS devices. You have a requirement to prevent users from copying content from a Google app (Gmail, Drive, Docs, Sheets, and Slides) in their work account to a Google app in their personal account or a third-party app. What steps should you take from the admin panel to prevent users from copying data from work to non-work apps on iOS devices?
A. Navigate to "Data Protection" setting in Google Admin Console's Device management section and disable the "Allow users to copy data to personal apps" checkbox.
B. Disable "Open Docs in Unmanaged Apps" setting in Google Admin Console's Device management section.
C. Navigate to Devices > Mobile and endpoints > Universal Settings > General and turn on Basic Mobile Management.
D. Clear the "Allow items created with managed apps to open in unmanaged apps" checkbox.
Your organization has enabled spoofing protection against unauthenticated domains. You are receiving complaints that email from multiple partners is not being received. While investigating this issue, you find that emails are all being sent to quarantine due to the configured safety setting. What should be the next step to allow uses to review these emails and reduce the internal complaints while keeping your environment secure?
A. Add your partner domains IPs to the Inbound Gateway setting.
B. Change the spoofing protection to deliver the emails to spam instead of quarantining them.
C. Add your partner sending IP addresses to an allowlist.
D. Change the spoofing protection to deliver the emails to inboxes with a custom warning instead of quarantining them.
Security and Compliance has identified that data is being leaked through a third-party application connected to Google Workspace. You want to investigate using an audit log.
What log should you use?
A. Admin audit log
B. SAML audit log
C. Drive usage audit log
D. OAuth Token audit log
Security and Compliance has identified secure third-party applications that should have access to Google Workspace data. You need to restrict third-party access to only approved applications
What two actions should you take? (Choose two.)
A. Whitelist Trusted Apps
B. Disable the Drive SDK
C. Restrict API scopes
D. Disable add-ons for Gmail
E. Whitelist Google Workspace Marketplace apps
A user is reporting that after they sign in to Gmail, their labels are not loading and buttons are not responsive. What action should you take to troubleshoot this issue with the user?
A. Collect full message headers for examination.
B. Check whether the issue occurs when the user authenticates on a different device or a new incognito window.
C. Check whether a ping test to service.gmail.com (pop.gmail.com or imap.gmail.com) is successful.
D. Check whether traceroute to service.gmail.com (pop.gmail.com or imap.gmail.com) is successful.
A retail company has high employee turnover due to the cyclical nature in the consumer space. The increase in leaked confidential content has created the need for a specific administrative role to monitor ongoing employee security investigations. What step should you take to increase the visibility of such investigations?
A. Assign the `Services Admin' role to an administrator with `Super Admin' privileges.
B. Create a `Custom Role' and add all the Google Vault privileges for a new administrator.
C. Validate that the new administrator has access to Google Vault.
D. Create a `Custom Role' and add the ability to manage Google Vault matters, holds, searches, and exports.
You are supporting an investigation that is being conducted by your litigation team. The current default retention policy for mail is 180 days, and there are no custom mail retention policies in place. The litigation team has identified a user who is central to the investigation, and they want to investigate the mail data related to this user without the user's awareness.
What two actions should you take? (Choose two.)
A. Move the user to their own Organization Unit, and set a custom retention policy
B. Create a matter using Google Vault, and share the matter with the litigation team members.
C. Create a hold on the user's mailbox in Google Vault
D. Reset the user's password, and share the new password with the litigation team.
E. Copy the user's data to a secondary account.
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