Salesforce Salesforce Consultant EXPERIENCE-CLOUD-CONSULTANT Questions & Answers

• Question 1:

  Bloomington Caregivers (BC) wants to streamline back-end processes and workflows for its employees. BC recently learned about lightning Bolt solutions for employees at a world tour event. Where should BC look for potential Lightning Bolt solutions?

  A. Salesforce AppExchange

  B. Salesforce Accelerator Directory

  C. Salesforce Accelerator Catalog

  D. Salesforce Connect

  Correct Answer: C

• Question 2:

  Insightopia's Experience Cloud site went live on the first day of the last month. The launch has been very successful, and the number of community members has reached the first milestone of 10,000. The Experience Cloud site manager wants to implement gamification methods to increase engagement and adoption.

  What should be the recommended approach for implementing gamification?

  A. Use the Missions feature to assign badges to members automatically.

  B. Use the Einstein game mechanics feature for implementing gamification.

  C. Build flows to implement gamification for community members.

  D. Organize a community event to get ideas for implementing gamification.

  Correct Answer: A

• Question 3:

  Cloud Kicks (CK) is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN). What should CK consider during the go-live phase to prevent usability issues?

  A. CK should provision and activate CDN in those regions where traffic is high.

  B. CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.

  C. CK should provision and activate CDN in those regions where traffic is low

  D. CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.

  Correct Answer: C

• Question 4:

  Ursa Major Solar (UMS) recently went through a major rebranding effort that resulted in a new company logo along with new brand colors. UMS wants to update brand colors across all of its sites. The sites are built with Lightning templates. Which tool should the Experience Cloud consultant recommend to make these changes?

  A. ExperienceBundle

  B. Experience Cloud Script Master

  C. Site Builder

  D. Lightning Builder

  Correct Answer: A

• Question 5:

  Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers as part of a company-wide digital transformation. Other subsidiaries of DF are

  also undergoing digital transformation and are interested in setting up similar communities based on DF's approach.

  In what two ways can Lightning Bolt help DF accomplish this?

  Choose 2 answers

  A. Lightning Bolts can be distributed and reused.

  B. Lightning Bolts can help reduce implementation time.

  C. Lightning Bolts can help minimize licensing and provisioning cost.

  D. Lightning Bolts can help organize, manage, and reuse digital content.

  Correct Answer: BC

• Question 6:

  Dreamscape Flowers needs to create a digital experience that meets the following requirements:

  1.

  It allows for collaboration between customer and partner users.

  2.

  Self-service for customer users is available.

  3.

  Partner users create or resolve cases for their customers and need to see case data on a dashboard.

  4.

  Partner users do not manage Leads, Opportunities, or Campaigns. Which license type should a Salesforce Admin use for these partner users?

  A. Customer Community

  B. Customer Community Plus

  C. Employee Community

  D. Partner Community

  Correct Answer: B

• Question 7:

  DreamHouse Realty (DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.

  Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?

  Choose 2 answers

  A. Map articles to Content Topics.

  B. Map topics to data categories.

  C. Enable "Share on Sites" setting.

  D. Enable "Automate Topic Assignment" setting.

  Correct Answer: BD

• Question 8:

  Ursa Major Solar would like the navigation menu in the customer portal to be vertical.

  Which two options make this possible?

  Choose 2 answers

  A. Edit the default navigation

  B. Download an app from AppExchange

  C. Fix the header's Position.

  D. Write custom code

  Correct Answer: BD

• Question 9:

  Ursa Major Solar is creating an employee experience portal.

  Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?

  A. By using Location criteria and specifying which IP address applies to each department and domain

  B. By using Profile criteria and selecting the Service profile

  C. By using Domain criteria and creating custom domains for each department or role to access the portal

  D. By using User criteria and selecting appropriate user fields on CRM objects

  Correct Answer: D

• Question 10:

  An administrator for Cloud Kicks wants to create a new partner user for an existing site.

  Which step does the administrator need to perform right before providing user details and saving the user record?

  A. Click "Manage Partner User" on the Contact detail page, then click "Enable Customer User".

  B. Click "Manage Partner User" on the Account detail page, then click "Enable Partner User".

  C. Click "New" on the User Setup page in Lightning Experience.

  D. Click "Manage External User" on the Contact detail page, then click "Enable Partner User".

  Correct Answer: D