Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.
A. Changing the Salesforce CDN overwritesLDS defaults. B. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain. C. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object. D. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
D. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages. explanation:
Explanation/Reference:
Salesforce Content Delivery Network (CDN) is a feature that allows you to improve the performance of your site by caching static resources, such as images, JavaScript, and CSS files. However, changing the Salesforce CDN has some
implications, such as:
Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages. You need to redeploy your components after changing the CDN to ensure that they work properly. Changing the Salesforce CDN does
not affect SAML SSO settings for all custom URLs in that domain. SAML SSO settings are independent of the CDN settings. Changing the Salesforce CDN does not impact the AppExchange packages in the org that use Documents object.
Documents object is not affected by the CDN settings.
Changing the Salesforce CDN does not overwrite LDS defaults. LDS defaults are not affected by the CDN settings.
Question 2:
Ursa Major Solar (UMS) is building a portal for its premium B2B customers, Customer will be able to access their account information, open cases, download NDAs, and create dashboards
Which user license allows UMS to meet these requirements?
A. Customer Community B. Channel Account C. Commerce Portal D. Platform Portal
D. Platform Portal explanation:
Explanation/Reference:
Platform Portal is a user license type that allows users to access custom objects and asubset of standard CRM objects, such as accounts, contacts, cases, and dashboards. This license type is suitable for UMS's premium B2B customers who need to access their account information, open cases, download NDAs, and create dashboards.
Question 3:
Northern Trail Outfitters (NTO) offers a new product that is different in North America. EMEA, and AsiaPacific regions. Pages have been created and published for this product. The site manager has applied criteria to ensure that visibility for these product pages are applied as per the requirements for each region. NTO further wants to control the users who see a specific page of this product by setting its visibility.
Which three visibility options are available in Experience Cloud? Choose 3 answers
A. None B. Visible C. Personal D. Default E. Audience
A. None D. Default E. Audience explanation:
Explanation/Reference:
Three visibility optionsavailable in Experience Cloud are None, Default, and Audience. Visibility options allow you to control who can see a page or a component on your Experience Cloud site. None is an option that allows you to hide a page or a component from all users. Defaultis an option that allows you to display a page or a component to all users who have access to the site. Audience is an option that allows you to display a page or a component only to users who belong to a specific audience. An audience is a group of userswho share common attributes, such as profile, location, or language.
Question 4:
Ursa Major Solar (UM5) is evaluating Salesforce Partner Relationship Management (PRM) to help improve its current channel sales performance.
In which two ways can Salesforce PRM help UMS accelerate channel sales?
Choose 2 answers
A. Enable partner lead routing B. Automate partner entitlement assignment in Channel Sales teams C. Extend automated quoting capabilities to partners D. Use partner tieringin channel sales hierarchy
A. Enable partner lead routing C. Extend automated quoting capabilities to partners explanation:
Explanation/Reference:
Partner lead routing allows UMS to assign leads to partners based on predefined criteria, such as location, product, or industry. This helps UMS distribute leads more efficiently and increase partner engagement. Automated quoting capabilities allow partners to generate quotes for customers using UMS's pricing and discount rules. This helps partners close deals faster and more accurately.
Question 5:
Ursa Major Solar has a customer portal where both customers andemployees can log in to view information about the company. The marketing team has created a special design of their lago and company branding for their Platinum customers, and would like the user interface in the portal to reflect that special design whena Platinum Calculator customer is logged in.
Which functionality should the Experience Cloud manager use to achieve this?
A. Themes B. Templates C. CMS Connect a D. Branding Sets
D. Branding Sets explanation:
Explanation/Reference:
Branding sets allow you to customize the look and feel of your Experience Cloud site by applying different colors, fonts, images, and logos. You can create multiple branding sets for different audiences and assign them using audience targeting. For example, you can create a special branding set for your Platinum customers and apply it only to them.
Question 6:
The Experience Cloud manager has been asked to ensure that a Knowledge article Is visible to Internal Salesforce users, unauthenticated visitors to the site, and third-party authenticated users.
Whichtwo settings need to be configured on the draft article before it is published?
Choose 2 answers
A. Visible to Partner B. Visible in Public Knowledge Base C. Visible to Employee D. Visible to Guest User
B. Visible in Public Knowledge Base C. Visible to Employee explanation:
Explanation/Reference:
These two options allow thearticle to be visible to internal Salesforce users, unauthenticated visitors to the site, and third-party authenticated users. Visible in Public Knowledge Base enables the article to be accessed by guest users without logging in, while Visible to Employee enables the article to be accessed by internal users with the appropriate permissions4
Question 7:
Which three fields are required creating Experience Cloud users using Data Loader? Choose 3 answers
A. Profile Id B. First Name C. Role Id D. Profile Name E. Currency
A. Profile Id B. First Name E. Currency explanation:
Explanation/Reference:
Three fields that are required for creating Experience Cloud users using Data Loader are A, B, and E. Data Loader is a tool that allows you to import or export large amounts of data in or out of your Salesforce org. To create Experience Cloud
users using Data Loader, you need to have some required fields in your CSV file, such as:
Profile Id: This field specifies the profile that determines what users can see and do on your Experience Cloud site.
First Name: This field specifies the first name of the user. Currency: This field specifies the currency that applies to the user's data. Other required fields include Last Name, Alias, Email, Username, CommunityNickname, Contact Id (or
Account Id), and IsActive.
Question 8:
UrsaMajor Solar (UMS) noticed that quest users are unable to see images on its customer portal. Which setting should UMS enable in order for quest users to see the images?
A. "Enable Image Connect for guest users" in the Administration Workspace B. "Let guestusers view asset files and CMS content available to the community" in the Administration Workspace C. "Allow guest users to self register" in the Administration Workspace D. The "Jepson" theme in the Builder Workspace
B. "Let guestusers view asset files and CMS content available to the community" in the Administration Workspace explanation:
Explanation/Reference:
This setting allows guest users to view images and other content that are stored as asset files or CMS content in your Experience Cloud site. You need to enable this setting if you want guest users to see images on your customer portal.
Question 9:
Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC'sbusiness processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates.
What should BC closely into during the evaluation phase?
A. Lightning Bolt solutions B. Community Connect C. Digital Experience framework D. SDLC (Software Developer Life Cycle) for Experiences
A. Lightning Bolt solutions explanation:
Explanation/Reference:
BC should look closely into Lightning Bolt solutions during the evaluation phase. Lightning Bolt solutions are industry-specific solutions that include prebuilt themes, templates, pages, components,and business logic for Experience Cloud sites. Lightning Bolt solutions can help BC create personalized experiences for its providers, vendors, installers, and patients by providing them with best practices and ready-made features for their industry. BC can find and install Lightning Bolt solutions from AppExchange or create their own custom solutions using Lightning Bolt framework.
Question 10:
Get Cloudy Consulting is implementing an equity management solution for one of its financial clients. The solution will enable the external independent financial researchers to collaborate with internal portfolio control staff in a private Chatter group.
What should the Experience Cloud consultant recommend to meet the requirements for both personas?
A. Give external researchers and internal staff access to the mam org. B. Create a portal for external researchers and give internal staff access to the portal. C. Create a portal for external researchers and give internal staff access to the main org. D. Create a portal for external researchers and create an app for internal staff.
C. Create a portal for external researchers and give internal staff access to the main org. explanation:
Explanation/Reference:
To meet the requirements for both personas, GCC should create a portal for external researchers and give internal staff access to the main org. This will allow GCC to provide different features and permissions for each persona, as well as enable collaboration between them in a private Chatter group. For example, GCC can create a portal for external researchers using the Partner Central template, where they can view and update financial data,access reports and dashboards, and join Chatter groups. GCC can also give internal staff access to the main org using standard user licenses, where they can manage portfolio data, create workflows and processes, and join Chatter groups.
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