UVC has two types of customer support processes: Platinum and Diamond. The App Builder created separate record types for each process on the Case Object. The customer support team should not be able to create new cases with the Diamond record type.How can this requirement be met?
A. Update the profile to remove the Diamond record type from the support teamUniversal container has a custom object for shipping information. They have to ship to both businesses and consumers. They need to show additional values in the custom field called insurance type for business shipping records. How can this be set up?
A. Use Record type with single page layout.Universal Containers is importing 10,000 contact records in Salesforce. They want to avoid duplicate records from being created during the import. How can this requirement be met?
A. When importing the file, select the "Prevent Duplicates" option on the last step of the Data Loader.A Customer Support Manager at Universal Containers would like to implement call scripting for their caller agents. What automation tool can be used to accomplish this?
A. WorkflowWhat external relationship requires a Salesforce ID in the external data?
A. External LookupAn app builder would like to streamline the user experience by reflecting summarized calculations of specific fields on various objects. Which field types could be used in roll-up summary fields to accomplish this? Choose 3 answers
A. CurrencyUC has a requirement that an opportunity should have a field showing the value of its associated account's billing state. This value should not change after the opportunity has been created. Is there a recommended solution to configure this automated behavior?
A. Formula fieldWhen changing a fields data type, which scenario can you expect data loss? (Choose two.)
A. Number to TextAn app builder would like to streamline the user experience by reflecting summarized calculations of specific fields on various objects. Which three field types could be used in roll-up summary fields to accomplish this? (Choose three.)
A. CheckboxWhen should a system administrator consider using the Salesforce AppExchange? (Choose two.)
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