Salesforce Application Architect DATA-ARCHITECT Questions & Answers

• Question 1:

  Cloud Kicks has the following requirements:

  1.

  Their Shipment custom object must always relate to a Product, a Sender, and a Receiver (all separate custom objects).

  2.

  If a Shipment is currently associated with a Product, Sender, or Receiver, deletion of those records should not be allowed.

  3.

  Each custom object must have separate sharing models. What should an Architect do to fulfill these requirements?

  A. Associate the Shipment to each parent record by using a VLOOKUP formula field.

  B. Create a required Lookup relationship to each of the three parent records.

  C. Create a Master-Detail relationship to each of the three parent records.

  D. Create two Master-Detail and one Lookup relationship to the parent records.

  Correct Answer: B

• Question 2:

  Universal Containers (UC) management has identified a total of ten text fields on the Contact object as important to capture any changes made to these fields, such as who made the change, when they made the change, what is the old value, and what is the new value. UC needs to be able to report on these field data changes within Salesforce for the past 3 months. What are two approaches that will meet this requirement? Choose 2 answers

  A. Create a workflow to evaluate the rule when a record is created and use field update actions to store previous values for these ten fields in ten new fields.

  B. Write an Apex trigger on Contact after insert event and after update events and store the old values in another custom object.

  C. Turn on field Contact object history tracking for these ten fields, then create reports on contact history.

  D. Create a Contact report including these ten fields and Salesforce Id, then schedule the report to run once a day and send email to the admin.

  Correct Answer: BC

• Question 3:

  The data architect for UC has written a SOQL query that will return all records from the Task object that do not have a value in the WhatId field:

  1.

  Select id, description, Subject from Task where WhatId != NULL

  2.

  When the data architect usages the query to select values for a process a time out error occurs. What does the data architect need to change to make this query more performant?

  A. Remove description from the requested field set.

  B. Change query to SOSL. ??

  C. Add limit 100 to the query.

  D. Change the where clause to filter by a deterministic defined value.

  Correct Answer: D

• Question 4:

  NTO has decided that it is going to build a channel sales portal with the following requirements:

  1.

  External resellers are able to authenticate to the portal with a login.

  2.

  Lead data, opportunity data and order data are available to authenticated users.

  3.

  Authenticated users many need to run reports and dashboards.

  4.

  There is no need for more than 10 custom objects or additional file storage.

  Which community cloud license type should a data architect recommend to meet the portal requirements?

  A. Customer community.

  B. Lightning external apps starter.

  C. Customer community plus.

  D. Partner community.

  Correct Answer: D

• Question 5:

  Northern Trail Outfitters (NTO) has implemented Salesforce for its sales users. The opportunity management in Saiesforce Is implemented as follows:

  1.

  Sales users enter their opportunities in Salesforce for forecasting and reporting purposes.

  2.

  NTO has a product pricing system (PPS) that is used to update the Opportunity Amount field on opportunities on a daily basis.

  3.

  PPS is the trusted source within NTO for Opportunity Amount.

  4.

  NTO uses Opportunity Forecast for its sales planning and management.

  Sales users have noticed that their updates to the Opportunity Amount field are overwritten when PPS updates their opportunities.

  How should a data architect address this overwriting issue?

  A. Create a custom field for Opportunity amount that PSS updates separating the field sales user updates.

  B. Change PSS integration to update only Opportunity Amount field when the value is null.

  C. Change Opportunity Amount field access to Read Only for sales users field-level security.

  D. Create a custom field for Opportunity amount that sales users update separating the field that PPS updates.

  Correct Answer: C

• Question 6:

  Developers at Universal Containers need to build a report for the business which displays Accounts opened in the past year grouped by industry. This report will also include information from contacts, opportunities, and orders. There are several million Accounts in the system. Which two options should be recommended to make this report perform well and satisfy the business need?

  A. Use triggers to populate denormalized related fields on the Account.

  B. Use an indexed data field with bounded data filters.

  C. Use Formula fields to surface information I related entities on the report.

  D. Use unbounded date ranges to filter the report.

  Correct Answer: BD

• Question 7:

  Universal Containers wants to implement a data -quality process to monitor the data that users are manually entering into the system through the Salesforce UI. Which approach should the architect recommend?

  A. Allow users to import their data using the Salesforce Import tools.

  B. Utilize a 3rd -party solution from the AppExchange for data uploads.

  C. Utilize an app from the AppExchange to create data -quality dashboards.

  D. Use Apex to validate the format of phone numbers and postal codes.

  Correct Answer: C

• Question 8:

  NTO has been using salesforce for sales and service for 10 years. For the past 2 years, the marketing group has noticed a raise from 0 to 35 % in returned mail when sending mail using the contact information stored in salesforce. Which solution should the data architect use to reduce the amount of returned mails?

  A. Use a 3rd-party data source to update contact information in salesforce.

  B. Email all customer and asked them to verify their information and to call NTO if their address is incorrect.

  C. Delete contacts when the mail is returned to save postal cost to NTO.

  D. Have the sales team to call all existing customers and ask to verify the contact details.

  Correct Answer: A

• Question 9:

  A large Automobile company has implemented SF for its Sales Associates. Leads flow from its website to SF using a batch integration in SF. The Batch job connects the leads to Accounts in SF. Customer visiting their retail stores are also created in SF as Accounts.

  The company has noticed a large number of duplicate accounts in SF. On analysis, it was found that certain customers could interact with its website and also visit the store. The Sales associates use Global Search to search for customers in Salesforce before they create the customers.

  Which scalable option should a data Architect choose to implement to avoid duplicates?

  A. Create duplicate rules in SF to validate duplicates during the account creation process

  B. Implement a MDM solution to validate the customer information before creating Accounts in SF.

  C. Build Custom search based on fields on Accounts which can be matched with customer when they visit the store

  D. Customize Account creation process to search if customer exists before creating an Account.

  Correct Answer: A

• Question 10:

  Universal Containers (UC) has implemented Sales Cloud for its entire sales organization, UC has built a custom object called projects_c that stores customers project detail and employee bitable hours. The following requirements are needed:

  1.

  A subnet of individuals from the finance team will need to access to the projects object for reporting and adjusting employee utilization.

  2.

  The finance users will not access to any sales objects, but they will need to interact with the custom object. Which license type a data architect recommend for the finance team that best meets the requirements?

  A. Service Cloud

  B. Sales Cloud

  C. Light Platform Start

  D. Lighting platform plus

  Correct Answer: D