ASQ CSSGB Online Practice Questions and Exam Preparation

ASQ CSSGB Online Questions & Answers

• Question 191:

  Give examples of measurement datA. Explain why each example is measurement data.

  A. Check answer in the explanation
  B. Holder
  C. Holder
  D. Holder
  A. Check answer in the explanation

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  Explanation

  Examples of measurement data: cycle time, weight, and temperature. Measurement data are continuous data.

• Question 192:

  Compute the average effect of the interaction between X1 and X3.

  A. -2
  B. +1/2
  C. +3
  D. 1/3
  E. none of the above
  B. +1/2

• Question 193:

  Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's or as ____________________.

  A. Critical-to-quality
  B. Conscious thought qualities
  C. Conspicuous time quandaries
  D. Cost of the quantity
  A. Critical-to-quality

• Question 194:

  A 23 full factorial design with 2 replications per cell requires runs.

  A. 2
  B. 3
  C. 4
  D. 8
  E. 16
  E. 16

• Question 195:

  When a Belt is analyzing sample data she should keep in mind that 95% of Normally Distributed data is within +/- 2 Standard Deviations from the Mean.

  A. True
  B. False
  A. True

• Question 196:

  Explain why standardization is such an important part of Six SigmA.

  A. Check answer in the explanation
  B. Holder
  C. Holder
  D. Holder
  A. Check answer in the explanation

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  Explanation

  Standardization of a process creates a known best practice flowchart that can be improved by one or more employees, perhaps a Six Sigma project team. There are multiple variations of a process without standardization. The lack of standardization makes process improvement very difficult because there is not one process to be improved, rather, there are many versions of the same process needed improvement.

• Question 197:

  The very best way to begin an effort to map a process is to do which of these?

  A. Interview the process owner
  B. Interview the manager of the department
  C. Walk the actual process from beginning to end
  D. Take pictures of the factory floor at each shift
  C. Walk the actual process from beginning to end

• Question 198:

  The smallest run number possible to examine the main effects of 22 factors at 2 levels is:

  A. 23
  B. 24
  C. 44
  D. 56
  B. 24

• Question 199:

  A customer satisfaction program was started on the right foot and has gone very well for the last year or so. The company should:

  A. Look to improve the program, with new customer input
  B. Do nothing with the program, it's not broken
  C. Form a manager's group to add new wrinkles to the program
  D. Concentrate on long term customers
  A. Look to improve the program, with new customer input

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  Explanation

  Even though the customer satisfaction program has gone well for a certain time frame, one still must continue to listen to the customer. Answer b, to do nothing, would probably not keep your company competitive. Answer c, forming a manager's group, is too restrictive. It permits internal people to formulate external customer expectations. Answer d is too restrictive for a variety of reasons. Lack of growth could be one of them.

• Question 200:

  Explain the purpose of a pilot test.

  A. Check answer in the explanation
  B. Holder
  C. Holder
  D. Holder
  A. Check answer in the explanation

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  Explanation

  A pilot test serves four purposes. First, it validates a revised best practices methoD. Second, it highlights the risks (e.g., FMEA) involved in using the revised best practice methoD. Third, it promotes a smooth implementation of the revised best practice methoD. Finally, it facilitates buy-in by the stakeholders of revised best practice methoD.