CRT-402 Exam Details

  • Exam Code
    :CRT-402
  • Exam Name
    :Salesforce Certification Preparation for Platform App Builder (SU24) (CRT-402)
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :474 Q&As
  • Last Updated
    :May 25, 2026

Salesforce CRT-402 Online Questions & Answers

  • Question 351:

    Universal container has included its orders as an external data object into Salesforce. You want to create a relationship between Accounts and the Orders object (one-to-many relationship) leveraging a key field for account which is on both external object and Account.

    Which relationship do you create?

    A. Lookup Relationship
    B. Hierarchical Relationship
    C. Master Detail Relationship
    D. Indirect Lookup Relationship
    E. External Lookup Relationship

  • Question 352:

    An admin is trying to add a custom VF page to the mobile app quick navigation menu but can't. What might be the problem?

    A. Menu hasn't been configured for VF page.
    B. VF page has fields that profile can't access.
    C. VF page doesn't have a tab.

  • Question 353:

    An organization wants to create a field to store manager data on the user object. The manager field is a reference to another user record. What type of relationship should be used?

    A. Master-Detail
    B. Lookup
    C. Many-to-many
    D. Hierarchical

  • Question 354:

    Global actions can be created to let users create which of the following kinds of records? (Choose three.)

    A. Question
    B. Event (without invitees)
    C. Products
    D. Opportunity
    E. Chatter Post
    F. Users

  • Question 355:

    What is true about unmanaged packages?

    A. Once the components are installed from an unmanaged package, the components can be edited in the organization they are installed in.
    B. The developer who created and uploaded the unmanaged package has no control over the installed components, and can't change or upgrade them.
    C. Unmanaged packages should not be used to migrate components from a sandbox to production organization. Instead, use Change Sets.
    D. All of the above.

  • Question 356:

    Which three statements are true about converting a Lead? (Choose three.)

    A. The system automatically maps standard lead fields to standard account, contact, and opportunity fields.
    B. Administrators may choose whether to enforce validation rules and triggers.
    C. Multi-select picklist values on Lead records overwrite values on Contact's corresponding field.
    D. Users can convert leads that are associated with an active approval process.
    E. The Lead's most recent campaign record is automatically applied to the "Primary Campaign Source" field on the opportunity.

  • Question 357:

    A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field. However, the business wants to allow one customer service agent, who is assigned the customer service profile, read-only access to this field for special circumstances.

    What is the recommended solution to grant the customer service agent access to the field?

    A. Update the Customer Service Profile already assigned to the agent to allow for read-only access to the field via Field Level Security.
    B. Create a permission set that allows read-only access to the field via Field Level Security and assign it to the agent.
    C. Create a new profile to allow for read-only access to the field via Field Level Security and assign it to the agent.
    D. Update the custom field's Field Level Security in setup to allow the agent read-only access to the field.

  • Question 358:

    Universal Containers wants to streamline its data capture process by linking fields together. UC wants to do this so that the available values on dependent fields are driven by values selected on controlling fields. Which three considerations support the stated requirements? (Choose three.)

    A. Multi-select picklists can be dependent picklists but not controlling fields.
    B. Checkbox fields can be controlling fields but not dependent fields.
    C. Standard and custom picklist fields can be dependent fields.
    D. Custom picklist fields can be either controlling or dependent fields.
    E. The data import wizards only allow values to be imported into a dependent picklist if they match the appropriate controlling field.

  • Question 359:

    An app builder has been asked to integrate Salesforce with an external web service. The web service must be notified every time an opportunity is won. What are two ways to satisfy this requirement? (Choose two.)

    A. Use flow with outbound message.
    B. Use a process and apex code.
    C. Use a process and an outbound message.
    D. Use workflow with an outbound message.

  • Question 360:

    Which permission is required to install and uninstall packages from Salesforce AppExchange?

    A. Create AppExchange Packages.
    B. Download AppExchange Packages.
    C. Manage Package Licenses.
    D. Upload AppExchange Packages.

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