CRT-402 Exam Details

  • Exam Code
    :CRT-402
  • Exam Name
    :Salesforce Certification Preparation for Platform App Builder (SU24) (CRT-402)
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :474 Q&As
  • Last Updated
    :May 25, 2026

Salesforce CRT-402 Online Questions & Answers

  • Question 271:

    Which of the following is true in regards to the User Acceptance testing (UAT) step in a large enterprise application lifecycle? Choose 2 answers.

    A. UAT comes before Integration testing
    B. UAT come after Integration Testing
    C. UAT can be used for end user testing or training
    D. UAT is typically the last step before deploying changes to production

  • Question 272:

    Which three statements are true about Master-Detail relationships? (Choose three.)

    A. You can't convert it if there is a roll-up summary field.
    B. Converting a look-up to master detail changes the OWD to Controlled by Parent.
    C. A look-up can be converted to a master detail if there are existing records with null values.
    D. SF displays a waiting page after you request to change a master detail to a look-up or vice versa.

  • Question 273:

    Representatives at Universal Containers uses Salesforce to record information for new Leads. When new prospects are added, an outbound message is sent to SAP with the Lead's information. What automation process will accomplish this without writing any code?

    A. Design an Approval Process that sends an outbound message upon approval.
    B. Create a process using Process Builder to send the outbound message.
    C. Use Flow to create a wizard that will send an outbound message.
    D. Create a Workflow Rule with an outbound message as the action.

  • Question 274:

    What are the recommendations for unmanaged packages? (Choose 2)

    A. For sale in App Ex
    B. For move to production
    C. For open source
    D. Should be deployed from Dev Edition

  • Question 275:

    The marketing team at Universal Containers has a list of 400 leads they would like to upload to Salesforce. They need to avoid creating duplicate records. Which two actions should be taken to meet this requirement? (Choose two.)

    A. Utilize a Lead Matching Rule and corresponding Duplicate Rule to block newly created duplicate leads.
    B. Use Data Loader's update function to import leads and match to existing records based on e-mail address.
    C. Enable Duplicate Matching in the Data Management section in Setup and activate the Lead-to-Lead scenario.
    D. Upload the lead list using the Import Wizard and select a Matching Type to prevent duplicate lead creation.

  • Question 276:

    Which values must be defined when creating a new Opportunity Stage? Choose 3 answers

    A. Close Date
    B. Amount
    C. Probability
    D. Forecast Category
    E. Type

  • Question 277:

    Universal Containers uses a private Account sharing model. They have a Process Improvement team with representatives from multiple departments that needs to view all accounts that have been flagged as problem accounts. How should this team be granted access to the records?

    A. Use a record owner sharing rule that is shared with the Process Improvement public group.
    B. Use a criteria-based sharing rule where the accounts are shared with the Process Improvement public group.
    C. Write a trigger to use Apex Managed Sharing to grant access with the Process Improvement team.
    D. Use a record owner sharing rule that is shared with the Process Improvement role.

  • Question 278:

    In order to create an App Launcher component in Lightning an admin must ___________.

    A. Join the pilot Lightning App Builder team.
    B. Purchase a license for the Lightning App Builder.
    C. Contact Salesforce to have the component activated for the Lightning App Builder.
    D. Navigate to Setup-Customize-User Interface to enable the component for the Lightning App Builder.

  • Question 279:

    What is true about Workflow rules? (Choose all that apply.)

    A. Saving or creating records can trigger more than one rule.
    B. Workflow rules only trigger on converted leads if validation and triggers for lead convert are enabled in your organization.
    C. Workflow rules trigger automatically and are visible to the user.
    D. Workflow rules can't be triggered by campaign statistic fields, including individual campaign statistics and campaign hierarchy statistics.

  • Question 280:

    The organization-wide default for a custom object is set to private. The Supervisor profile grants view access to the same object. A user with the Supervisor profile is also listed as the Manager on the user detail records for a subordinate. However, the Supervisor still cannot view records owned by the subordinate.

    Which two issues are preventing the Supervisor from viewing records owned by the subordinate? (Choose two.)

    A. Organization-wide settings for the custom object grant access to other users with the same role.
    B. The Supervisor requires a permission set in order to view the subordinate's records.
    C. The Supervisor's role is not above the subordinate's role in the hierarchy.
    D. Organization-wide settings for the custom object do not grant access using hierarchy.

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