Salesforce CRT-402 Online Practice Questions and Exam Preparation

Salesforce CRT-402 Online Questions & Answers

• Question 161:

  Indirect lookup relationship fields can be created on external objects only.

  A. True
  B. False
  A. True

• Question 162:

  A custom object named Assignment has private sharing setting that grants access using hierarchies. The organization has a role hierarchy where each Territory Manager reports to an Area Manager, who reports to a VP of Sales. The VP of Sales is at the top of the role hierarchy. A user who is in the Area Manager role creates a new Assignment record.

  Who can see this record?

  A. The record owner only.
  B. The record owner and the VP of Sales.
  C. The record owner and all of the other Area Managers.
  D. The record owner and all of the Territory Managers in their hierarchy.
  B. The record owner and the VP of Sales.

• Question 163:

  Universal Containers has two types of customer support processes: Platinum and Diamond. The app builder created separate record types for each process on the Case object. The customer support team should not be able to create new cases with the Diamond record type.

  How can this requirement be met?

  A. Update the profile to remove the Diamond record type from the support team.
  B. Remove the ability for the support team to create new case records.
  C. Make the record type hidden to all users and then use sharing rules to share it.
  D. Update the organization-wide defaults to private.
  A. Update the profile to remove the Diamond record type from the support team.

• Question 164:

  Universal Containers would like to show different values to different groups of users in a custom picklist field. What should be configured?

  A. Page layouts
  B. Record Types
  C. Field-level security
  D. Permission sets
  B. Record Types

• Question 165:

  Which deployment tool will you use to deploy metadata from one organization to another organization?

  A. Force.com Migration Tool
  B. Unmanaged Packages
  C. Force.com IDE
  D. Change sets
  C. Force.com IDE

• Question 166:

  Universal Containers stores invoices in SAP. Users want to view invoice data on the related Account records in Salesforce. How can this be achieved? Choose 2 answers

  A. Create a custom Invoice object and connect to SAP using Data Loader.
  B. Create an external object connected to an invoice table in SAP.
  C. Use SAP data export functions to load data directly in Salesforce
  D. Connect to an OData Publisher Service for SAP databases
  B. Create an external object connected to an invoice table in SAP.
  D. Connect to an OData Publisher Service for SAP databases

• Question 167:

  Which of the following are advantages to using Lightning Process Builder over Workflow rules? (Choose two.)

  A. There are more actions available to you.
  B. Lightning Process Solutions are bulkified while Workflow rules are not.
  C. Solutions run faster.
  D. Solutions may have more than one outcome.
  A. There are more actions available to you.
  D. Solutions may have more than one outcome.

• Question 168:

  Launch a troubleshooting wizard from a button, at the end of which a knowledge article is created if it'd be helpful to other users. Which tool would you use for the following use case?

  A. Process builder
  B. Flow
  C. Workflow
  D. Approvals
  B. Flow

• Question 169:

  Which statements are true regarding Roll-Up Summary Fields? (Choose three.)

  A. Automatically derived fields, such as current date or current user, are allowed in a Roll-up Summary Field.
  B. Because Roll-up Summary Fields are not displayed on edit pages, you can use them in validation rules.
  C. Once created, you cannot change the detail object selected or delete any field referenced in your Roll-up Summary definition.
  D. Validation errors can display when saving either the detail or master record.
  E. Advanced currency management has no affect on Roll-up Summary Fields.
  B. Because Roll-up Summary Fields are not displayed on edit pages, you can use them in validation rules.
  C. Once created, you cannot change the detail object selected or delete any field referenced in your Roll-up Summary definition.
  D. Validation errors can display when saving either the detail or master record.

• Question 170:

  ABC Company is using assignment rules to distribute cases to regional teams. Which of the following is true?

  A. Cases may be assigned to public groups (if configured).
  B. It is possible to have multiple active assignment rules.
  C. Cases may be assigned to queues (if configured).
  D. A workflow field update can be used instead.
  C. Cases may be assigned to queues (if configured).