Six Sigma CLSSYB Online Practice Questions and Exam Preparation

Six Sigma CLSSYB Online Questions & Answers

• Question 101:

  Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?

  A. Internal Failure Cost
  B. Prevention Cost
  C. External Failure Cost
  D. Appraisal Cost
  C. External Failure Cost

• Question 102:

  Which of the following Six Sigma tool qualifies Voice of Customer:

  A. Kano Model
  B. Control charts
  C. Regression analysis
  D. Value stream mapping
  A. Kano Model

• Question 103:

  If in an experiment all possible variable pairs sum to zero the design is Orthogonal.

  A. True
  B. False
  A. True

• Question 104:

  When a process has proven itself to function at a Six Sigma level this means there are less than 3.4 defects per ___________ opportunities.

  A. Hundred
  B. Thousand
  C. Million
  D. Billion
  C. Million

• Question 105:

  Having an Alpha of .05 and a Beta of .10 are the most common risk levels when running a Statistical test.

  A. True
  B. False
  A. True

• Question 106:

  It is a Type I error if we reject the Null Hypothesis when it is actually true.

  A. True
  B. False
  A. True

• Question 107:

  A Micro Process Map may map a process showing the entire activities of a department and can likely be broken into many Macro Process Maps showing numerous processes that comprise the activities of the department.

  A. True
  B. False
  B. False

• Question 108:

  Which of the following would likely not be a CTQ (Critical-to-Quality) for the purchase of a product?

  A. Functionality
  B. Durability
  C. Dependability
  D. None
  D. None

• Question 109:

  The Control Plan is the road map to sustaining the improvements made through the Lean Six Sigma project and should therefore involve keeping the __________ up to date as a means of supporting the Response Plan in case a defect is noticed.

  A. X-Y Diagram
  B. Shewhart Chart
  C. FMEA
  D. Customer Service Plan
  C. FMEA

• Question 110:

  It is also important to look at the market for the next two to five years and estimate how it will change and grow and this requires:

  A. a look at the balance sheet for the previous year
  B. a look at the cash flow of the company
  C. a look at all potential customers and their requirements.
  D. a look at the vendor management team and the vendor performance
  C. a look at all potential customers and their requirements.