CD0-001 Exam Details

  • Exam Code
    :CD0-001
  • Exam Name
    :CompTIA CDIA+ Certification Exam
  • Certification
    :CompTIA CDIA+
  • Vendor
    :CompTIA
  • Total Questions
    :255 Q&As
  • Last Updated
    :Jul 08, 2026

CompTIA CD0-001 Online Questions & Answers

  • Question 121:

    When reviewing potential software choices to propose to a client, the MOST important aspect to consider from the following is:

    A. the price of the potential software solution.
    B. how well the software meets the clients needs.
    C. the cost of the annual maintenance agreement of the software.
    D. how robust the software is.

  • Question 122:

    A client receives over 2,000 laser printed purchase orders daily from 1,188 customers. The scanning staff will scan, index, and perform quality assurance of the documents. Which of the following is the LEAST labor intensive method to perform indexing?

    A. ICR software
    B. OCR software
    C. Optical Mark Recognition (OMR) software
    D. Heads-down indexing

  • Question 123:

    A Request For Proposal (RFP) includes a workflow requirement for reassigning work. What feature ensures that work can be or has been reassigned?

    A. Records management
    B. Error handling
    C. Scan-to-folder
    D. Tracking capability

  • Question 124:

    In order to determine the tasks internal departments perform and to evaluate the skill levels associated with these tasks, projects are best implemented from:

    A. The top down
    B. The bottom up
    C. Parallel levels
    D. The corporate level

  • Question 125:

    A client is starting a new marketing program which will generate one million forms per year. The client wants to buy enough storage for five years. Forms will be paper-based and web-based. For year one, 80% of the forms received will be paper-based and must be scanned. After that, 80% of the forms will be web-based. Paper forms must be scanned in color and will require 300 KB each, while web forms require 10 KB. How much storage should be recommended?

    A. 82 GB
    B. 164 GB
    C. 514 GB
    D. 5.14 Terabyte

  • Question 126:

    A company has a single call center. It will introduce new products that will increase customer service calls. The company wants to handle an increasing number of calls without adding personnel or decreasing customer service levels. Which aspect of workflow technology should it consider?

    A. Pre-retrieval of customer folders
    B. Sorting of documents in a work queue
    C. Load balancing
    D. Work monitoring

  • Question 127:

    When determining security requirements for documents, one should consider the:

    A. size of the document.
    B. existing compliance regulations.
    C. retention requirements.
    D. network infrastructure.

  • Question 128:

    The customers help desk requires remote management of the devices proposed. The proposed solution only supports Simple Network Management Protocol (SNMP) discovery as a means to monitor the devices. To ensure that this proposal meets the customers requirements, this item should be discussed with the:

    A. end-user.
    B. help desk.
    C. IT department.
    D. Chief Information Officer (CIO).

  • Question 129:

    A process to open account relationships between businesses includes mailing forms to be filled out, returned, and entered into the accounting system. This occurs 100 times per day. This process will benefit MOST from which one of the following?

    A. An online forms solution
    B. A new e-mail server
    C. A courier service
    D. An FTP

  • Question 130:

    An industrial supply company receives sales orders via fax and hardcopy from their field sales team. The orders are hand delivered to the billing department and faxed to their warehouse in another location. They are thinking of scanning and e-mailing the orders to the warehouse utilizing their e-mail system. Their FIRST concern should be:

    A. the volume of incoming orders.
    B. duplicate orders for the same product.
    C. file size limit of their e-mail system.
    D. paper weight of the order form.

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