SAP C_FSM_2211 Online Practice Questions and Exam Preparation

SAP C_FSM_2211 Online Questions & Answers

• Question 1:

  Which of the following reports will face a hard stop when you generate it in SAP Field Service Management?

  A. A report that references 21 different DTOs
  B. A service call summary for the week that returns 1000 records
  C. A nightly activity list report generated via business rules that executes in 250 seconds
  D. A spare parts list that has 1500 pages
  A. A report that references 21 different DTOs

• Question 2:

  Which chart types are available in settings to create a report? Note: There are 3 correct answers to this question.

  A. Column
  B. Line
  C. Area
  D. Pie
  E. Scatter
  A. Column
  B. Line
  D. Pie

• Question 3:

  What aspect of SAP Field service management helps meet customer expectations for real time services.

  Choose the correct answer..

  A. SAP Field service management company
  B. SAP Field service management Customer Self-Service
  C. SAP Field Service management Account Service
  D. SAP Field Service Management Crowd Service
  D. SAP Field Service Management Crowd Service

• Question 4:

  What are key functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

  A. Mobile-Self Service
  B. Ticket Routing rules
  C. Service Level Agreement
  D. Automated Scheduling
  A. Mobile-Self Service
  D. Automated Scheduling

• Question 5:

  Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service? Note: There are 3 correct answers to this question.

  A. Review and close assignments.
  B. Accept an assignment.
  C. Review company certificates.
  D. Register a partner company.
  E. Approve technician skills.
  C. Review company certificates.
  D. Register a partner company.
  E. Approve technician skills.

• Question 6:

  Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.

  A. Text Input, Picker, Series, Attachment
  B. Text Input, Picker, Status, Series
  C. Picker, Status, Series, Number Input
  D. Text Input, Description, Picker, Status
  E. Text Input, Status, Series, Formula
  A. Text Input, Picker, Series, Attachment
  B. Text Input, Picker, Status, Series
  C. Picker, Status, Series, Number Input

• Question 7:

  What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.

  A. Define company setting
  B. Configure workflow steps
  C. Enable business rule
  D. Assign correct CRUD to user group
  C. Enable business rule
  D. Assign correct CRUD to user group

• Question 8:

  How does the data loader help you prepare and send data to the SAP Field Service Management cloud database?

  Note: There are 2 correct answers to this question.

  A. You can use it to define and upload new custom data objects.
  B. You can use it to download a template for a selected data object type.
  C. You can use it to upload a formatted and populated data record file.
  D. You can use it to download a list of master data object records.
  A. You can use it to define and upload new custom data objects.
  B. You can use it to download a template for a selected data object type.

• Question 9:

  Which module in SAP Field Service management is used to create documentation and guidelines for Service Execution?

  A. Master Data
  B. Smartforms and Feedback
  C. Administration
  D. Planning and Dispatching
  B. Smartforms and Feedback

• Question 10:

  The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?

  A. Series
  B. Picker
  C. Attachments
  D. Drop-down list
  A. Series