SAP C_C4H225_12 Online Practice Questions and Exam Preparation

SAP C_C4H225_12 Online Questions & Answers

• Question 1:

  You want to connect your own hosted databases to SAP Emarsys Customer Engagement using Relational Data Service (RDS). Which of the following connection types require a certificate authority (CA)? Note: There are 3 correct Answer: to this question.

  A. Google BigQuery
  B. Amazon Redshift
  C. Snowflake
  D. PostgreSQL
  E. MySQL
  A. Google BigQuery
  D. PostgreSQL
  E. MySQL

• Question 2:

  A one-time promotional email campaign is scheduled to be sent for all female contacts in the database. New contacts are added automatically to the contact database and all new registrations should be included in the recipient source of the email. Which recipient source do you use?

  A. Email Setting > Recipient source > Generated through an event > On Registration
  B. Email Setting > Recipient source > Mobile Engage segment
  C. Email Setting > Recipient source > Web behavior segment
  D. Email Setting > Recipient source > Using a segment
  A. Email Setting > Recipient source > Generated through an event > On Registration

• Question 3:

  What is the Yahoo complaint feedback loop?

  A. It is a tool that enables hard bounces to be automatically recorded in your account as invalid contacts.
  B. It is a tool that enables complaints to be automatically recorded in your account as unsubscribes.
  C. It is a tool that enables bounces to be automatically recorded in your account as suppressions.
  D. It is a tool that enables complaints to be automatically recorded in your account as hard bounces.
  B. It is a tool that enables complaints to be automatically recorded in your account as unsubscribes.

• Question 4:

  Which of the following statements apply when importing product data files into SAP Emarsys Customer Engagement? Note: There are 2 correct Answer: to this question.

  A. A pipe ( | ) must be used to separate multiple values in category fields.
  B. Redundant white spaces are automatically trimmed unless they are quoted (e.g., 1, 2, 3 is the same as 1,2,3).
  C. Values are not case sensitive, for example, the identifiers Women_Dress_100 and women_dress_100 are treated the same.
  D. Emarsys does not support uploading product data files over a secure connection with password protection, based on your location.
  A. A pipe ( | ) must be used to separate multiple values in category fields.
  B. Redundant white spaces are automatically trimmed unless they are quoted (e.g., 1, 2, 3 is the same as 1,2,3).

• Question 5:

  What does the CRM Ads - Remove from Audience node do in the Automation Center?

  A. It finishes the program early.
  B. It removes any contacts with invalid email addresses from the program.
  C. It adds contacts to another program.
  D. It removes the contact from the audience so that they don't see the campaigns.
  D. It removes the contact from the audience so that they don't see the campaigns.

• Question 6:

  Your current loyalty plan is for the US only. The currency is: point. A new loyalty campaign is being planned by your marketing team and they want end users to collect stars in this campaign. Which of the following statements apply? Note: There are 2 correct Answer: to this question.

  A. You can only use points if your loyalty plan is based on points.
  B. You can set multiple currencies in one account.
  C. You can set multiple currency handling under Loyalty Management > Account settings.
  D. You cannot use plural in the name of the currency.
  A. You can only use points if your loyalty plan is based on points.
  B. You can set multiple currencies in one account.

• Question 7:

  You want to update your contact database. Which of the following options are recommended when it comes to uniquely identifying contacts? Note: There are 3 correct Answer: to this question.

  A. Use date of birth.
  B. Use email address.
  C. Use first name and last name.
  D. Use an external ID.
  E. Use an SAP Emarsys Customer Engagement internal ID.
  B. Use email address.
  D. Use an external ID.
  E. Use an SAP Emarsys Customer Engagement internal ID.

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  explanation:

  Explanation/Reference:

• Question 8:

  You are tasked with setting up a new product feed for SAP Emarsys Customer Engagement. What rules should you follow to ensure the feed is accepted? Note: There are 2 correct Answer: to this question.

  A. Include the field names in the first row.
  B. Leave fields empty when they do not have a value.
  C. Use a pipe to separate fields.
  D. Use ASCII encoding.
  A. Include the field names in the first row.
  B. Leave fields empty when they do not have a value.

• Question 9:

  Sarah left a product in her cart on your website. You'd like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?

  A. Web Extend event
  B. Wishlist event
  C. Product catalog update
  D. Mobile event
  A. Web Extend event

• Question 10:

  You want to build a comma-separated values (CSV) file and import it into SAP Emarsys Customer Engagement. Which of the following rules apply? Note: There are 2 correct Answer: to this question.

  A. Do not use field values longer than 32 KB.
  B. Always use UTF-8 encoding.
  C. Do not use more than 128 columns.
  D. When a field does not have a value, leave it empty.
  B. Always use UTF-8 encoding.
  D. When a field does not have a value, leave it empty.

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  explanation:

  Explanation/Reference: