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C8010-250 Real Exam Questions

IBM Sterling Order Management V9.4, Implementation

52 questions available · Page 1 of 6

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Question 1 Single choice

A sales order was paid for using a combination of the following payment methods:

Customer Account ($20)
Gift Card ($10)
Credit Card ($90)

Gift Cards are configured such that the refund amount is returned to the Customer Account, and Credit Cards are configured to refund to the Credit Card used. The Refund Sequence for the Customer Account is 0 and Credit Card is 0.
If this sales order is returned, how is the order completely refunded?

  1. A

    The Credit Card is refunded S90, the Customer Account is refunded $20, then the Gift Card is refunded
    $10

  2. B

    The Credit Card is refunded S90, then the Customer Account is refunded $30.

  3. C

    The Customer Account is refunded the full amount of $120.

  4. D

    The Customer Account is refunded S30, then the Credit Card is refunded $90.

Show answer and explanation

Correct answer: D

Question 2 Single choice

In order to handle the projected sales order volume, the Schedule Order agent needs to be triggered every
5 minutes.

Where can this be configured?

  1. A

    Under Application Platform >System Administration > Agent Criteria Groups

  2. B

    Under the Agent Criteria Definitions for the Schedule Order transaction

  3. C

    Under Application Platform > System Administration > Configured Servers

  4. D

    Under the Agent Details of SCHEDULE.0001 in the System Management Console

Show answer and explanation

Correct answer: B

Question 3 Single choice

A large retailer sells home theater packages together with an optional, billable, installation service. To date, the installation service has only been available to customers who purchase the home theater package from the large retailer. To be competitive, and to tap into an additional source of revenue, the retailer would now like to sell the installation service as a stand-alone service, eliminatingthe need for a customer to first purchase the home theater package from them. An implementation professional must configure the IBM Sterling Order Management system to allow the retailer's CSRs to sell the home theater installation service as a stand-alone service.

Which course of action is the MOST appropriate?

  1. A

    Create a "special1service item to satisfy the retailer's request

  2. B

    Create a procedure that associates the installation service with a zero cost "ghost" home theater package

  3. C

    Configure a multi-price type to include the installation charge along with the home theater price

  4. D

    Create a provided service item in IBM Sterling Business Center with the option "Association with product is required" checkbox cleared

Show answer and explanation

Correct answer: D

Question 4 Single choice

n the out-of-the-box order fulfillment pipeline, what does the "Consolidate toshipment" transaction do?

  1. A

    Either consolidates to existing shipment or creates a new shipment

  2. B

    Always creates a new shipment for a Given Order release

  3. C

    Shipment will not be created if the given order release cannot be included in an existingshipment

  4. D

    Always finds an existing shipment into which the Release can be included

Show answer and explanation

Correct answer: B

Question 5 Single choice

Application server data source connection pooling needs tobe enabled for an IBM Sterling Order Management V9.4 application deployed on Oracle WebLogic Application Server 12c and Oracle Database
11g (11.2.0.4).

Which configuration will enable data source connection pooling?

  1. A

    Add "jdbcService oraclePool datasource=<datasourceName>1' in $INSTALL_DIR/properties/
    customer_overrides properties and Update JVM argument to "- Dvendor=weblogic"

  2. B

    Add "jdbcService.oraclePool.datasource=<datasourceName>" in $INSTALL_DIR/properties/

    jdbc.properties and Update JVM argument to "- Dvendor=weblogic12"

  3. C

    Add "jdbcService.oraclePool.datasource=<datasourceName>" in $INSTALL_DIR/properties/

    jdbc.properties and Update JVM argument to "- Dvendor=weblogic"

  4. D

    Add "jdbcService.oraclePool.datasource=<datasourceName>" in $INSTALL_DIR/properties/
    customer_overrides.properties and Update JVM argument to "- Dvendor=weblogic12"

Show answer and explanation

Correct answer: A

Question 6 Single choice

An electronic retailer offers installation services for Home Theater systems, and the customer has the option of selectingthis service at the time of order Placement.

How should the implementation professional set the service item configuration to fulfill this servicing requirement?

  1. A

    Special Services

  2. B

    Delivery Services

  3. C

    Value-Added Services

  4. D

    Provided Services

Show answer and explanation

Correct answer: D

Question 7 Single choice

An implementation professional installs IBM Sterling Order Management in Upgrade mode.

Which attribute needs to be reset in the sandbox.cfg propertiesfile?

  1. A

    REINIT_DB=false
    LOAD_FACTORY_SETUP=false
    NO DBVERIFY=false

  2. B

    REINIT_DB=false
    LOAD_FACTORY_SETUP=false
    NO DBVERIFY=true

  3. C

    REINIT_DB=true
    LOAD_FACTORY_SETUP=true
    NO_DBVERIFY=true

  4. D

    REINIT_DB-true
    LOAD_FACTORY_SETUP=false
    NO_DBVERIFY=true

Show answer and explanation

Correct answer: C

Question 8 Single choice

A business wants to make sure that when an item within an order is not available at localstore or regional distribution centers, the item should be sourced from a central warehouse.

How can this be accomplished?

  1. A

    Enable the "Fulfill from all ship nodes" configuration in the Applications Manager

  2. B

    Ensure that the central warehouse belongs to a central region created in the Applications Manager

  3. C

    Ensure that the central warehouse is configured in a distribution group in the Applications Manager

  4. D

    Make use of the backorder against the highest priority ship node rule in the document-specific fulfillment rule

Show answer and explanation

Correct answer: C

Question 9 Single choice

In an IBM Sterling Order Management implementation, a customer wants to change the status of an order once the shipment reaches the "shipment picked' status.

Which component of the order pipeline should the implementation professional configure to achieve this?

  1. A

    Composite service

  2. B

    Transaction

  3. C

    Listener

  4. D

    Service Definition

Show answer and explanation

Correct answer: B

Question 10 Single choice

In a development environment with an IBM Sterling Order Management system (OMS), IBM WebSphereMQ crashed. All queues have been restarted and all messages were deleted.

Based on this situation, which statement is true'?

  1. A

    OMS will reprocess all messages, including the messages from agent servers and integration servers;
    no further action is required

  2. B

    OMS will only reprocess all messages related to integration servers

  3. C

    OMS will only reprocess messages related to schedule and release agent servers.

  4. D

    OMS will reprocess all messages, including the messages from agent servers and integration servers once the external systems refill the queues with lost messages

Show answer and explanation

Correct answer: D