A customer calls the call-center to initiate a return. However, the customer does not have a sales receipt of the sales order. How can this return order be created in the system?
A. Create a credit memo.A retailer wishes to issue refunds to a certain class of customers returning items to their stores through a specific payment type, for example check. Which configurations will accomplish this?
A. Navigate to Applications Manager > Applications > Reverse Logistics > Cross Application > Financials > Payment Types and create a Check Payment Type.An inventory update job has identified all orders which do not have enough inventory to be fulfilled. Manual intervention from a Customer Service Representatives (CSR) is required to process those orders and inform customers. CSRs should be able to view them as a list of tasks, and be able to update the status of individual tasks. Which action should be taken for these orders as part of the inventory update job in order to handle this scenario optimally?
A. Add notes on such orders.What are three valid component types that can be traced using System Management Console?
A. EventDue to an enterprise-wide license agreement, a company uses a database from a particular vendor. The database to be used for development is supported per the System_Requirements_Guide.pdf. The testing, staging, and production
deployments are however going to use a different database (from a different vendor), which is also a supported database.
Which statement is true about this situation?
A. The IBM Sterling Selling and Fulfillment Suite allows for the databases to be different between development, testing, staging and productiondeployments.The system administrator overseeing the IBM Sterling Order Management installation has requested that the QA team provide a version number with each build deployed to production. This version number will then be used to ascertain the version of the configuration present in production. How should the QA manager satisfy this request?
A. The QA manager does not have to do anything because the version number is inserted automatically by the build process into the web.xml fileand will be made available by the application server.In IBM Sterling Selling and Fulfillment Suite, what is the only Supply Type that is considered for Inventory Audits?
A. WIPIn IBM Sterling Selling and Fulfillment Suite, which database table stores the task-based time- triggered transactions?
A. YFS_TASKThe current Sterling Selling and Fulfillment Suite implementation is using Sun JDK to run agents. Which parameter should be changed in the sandbox.cfg file to use IBM JDK?
A. JVM_LOCA developer has created a new agent that checks if the orders that are in the 'Created' status are valued at more than $1000. If they are valued at more than $1000 it does a credit verification before scheduling the order. This custom agent needs to be executed every 4 hours. When creating the infrastructure for the transaction, what should the developer define it as?
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