Which of the following is the middle value when values are arranged from high to low?
A. Mode
B. Average
C. Median
D. Mean
A department manager advises you that the productivity of his data-entry operators is unsatisfactory and asks you to develop a training program to improve their data-entry skills. What is your first step?
A. Develop a lesson plan.
B. Conduct a needs assessment.
C. Select a training method.
D. Talk to other managers to validate the situation.
After conducting a risk assessment, what can you do to protect the company against any identified risks?
A. Identify policies that are applied inconsistently throughout the organization.
B. Present management with a plan for reducing the risks.
C. Develop a plan to reduce the risks.
D. Obtain employment practices liability insurance.
Which of the following describes the financial condition of the business at a specific point in time?
A. Profit and loss statement
B. Statement of cash flows
C. Balance sheet
D. Accounts receivable ledger
Why is a job analysis important?
A. It allows for proper training and development of key personnel.
B. It provides the supervisory responsibilities necessary to accomplish organizational goals.
C. It ensures compliance with EEO laws.
D. It provides the foundation from which all other HR activities are designed.
Which of the following keeps data current by dropping the oldest data when new data is added?
A. Moving average
B. Median
C. Mean
D. Mode
Based on an analysis of the industry and labor market trends, a VP of Human Resources has determined that the best course of action for her company is to change from a narrow to a broadband salary structure. The current structure has been in place for more than 15 years, and the VP is anticipating strong resistance to making the change. Which of the following tools should the VP use to convince the executive team to make the change?
A. Build a business case.
B. Calculate the return on investment.
C. Conduct a SWOT analysis.
D. Calculate the cost-benefit analysis.
What is the time limit for filing a charge of discrimination with the EEOC?
A. 180 days
B. 30 days
C. 60 days
D. 90 days
As an HR Professional you must be familiar with particular labor-based acts of congress. One such act is the Taft-Hartley Act which addressed right-to-work states and unions. What does right-to-work states mean for unions and employees?
A. Employees are not required to join a union to work.
B. Employees must join the union in order to work.
C. Union conducts the hiring process for an organization.
D. An organization can fire employees if they're members of a union.
The lawsuit Oncale v. Sundowner Offshore Service, Inc. is a unique sexual harassment case. What was the relevance of this case which makes it unique to human resource professional?
A. It is a sexual harassment case that was brought about by a man being harassed by women.
B. It is a sexual harassment case that was actually a fictitious account of harassment.
C. It is the first sexual harassment case that awarded a woman over $1,000,000.
D. It is a sexual harassment case that was brought about by a man being harassed by men.
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