As an HR Professional, you must be familiar with certain theories and insights about organizational culture, organizational development, and management. Who addressed organizational culture as "that's the way we do things around here"?
A. Edgard Schein
B. Frederick Herzberg
C. W. Edwards Deming
D. Allen A. Kennedy
In change management, there are generally considered to be three levels of motivational change. Which level of change management defines when people are brought to the level of accepting the change?
A. Thawing
B. Unfreezing
C. Moving
D. Refreezing
You are developing a new seminar for your organization and you're meeting with John, the Manufacturing Manager, about the seminar. You are asking questions to John such as why the course is needed, what problem the course should solve, and what the current level of competence the participants have about the course topic. What component of ADDIE are you performing?
A. Development
B. Analysis
C. Aptitude
D. Investigate
As part of your implementation of a new course, you will deliver pilot programs to a small group of learners in your organization. Which of the following are the two types of pilot programs that an organization can use within ADDIE?
A. Mock program and management-driven format
B. Instructor-to-instructor format and instructor-to-peer format
C. Identical program format and abbreviated program format
D. Job-sampling program and abbreviated program format
What is the most effective method of performance evaluation?
A. A field-review process
B. A continuous-feedback process
C. A forced-ranking process
D. A behaviorally anchored rating-scale process
Which of the following is best defined as a benefit plan that makes contributions based on a percentage of company earnings each year?
A. Money purchase plan
B. Target benefit plan
C. 401(k) plan
D. Profit sharing plan
Which of the following is paid to employees who are called to work before or after their scheduled hours?
A. Base pay
B. Call-back pay
C. Gross pay
D. Hazard pay
Jennifer is an HR Professional and she's telling Hal about sexual harassment issues at their workplace. Jennifer wants to distinguish between the types of sexual harassment in this conversation. What are the two categories of sexual harassment Jennifer should address?
A. Overt and Covert
B. Open and close
C. Quid Pro Quo and Hostile Work Environment
D. Hostile Work Environment and Covert
What is the minimum amount of employees an organization must have to be covered by the Americans with Disabilities Act of 1990?
A. All organizations are covered by this act and must abide by its requirements
B. 15
C. 45
D. 100
Fran is a HR Professional for her organization and she is interviewing applicants for a warehouse position. One of the candidates has written on his application that he speaks Spanish. Fran interviews this candidate in Spanish and interviews all other candidates in English. This is an example of what?
A. Perpetuating past discrimination
B. Disparate impact
C. Disparate treatment
D. Accommodation
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