During the last two iterations of a project, one of the team members had low performance. The project manager conducted two feedback sessions with the team member and escalated the issue to the resource manager and project sponsor, but there has been no improvement.
What should the project manager do next?
A. Escalate the situation again to the project sponsor.
B. Review this obstacle during the daily standup meeting.
C. Request a new resource to execute the activities.
D. Provide feedback to the resource at the sprint review.
A new marketing vice president just joined a software startup and is concerned that the agile model does not provide the needed accountability for their role. What should the responsible project manager do to ensure the vice president is comfortable with the project meeting its agreements?
A. Require proper approval of all requirements from the marketing vice president and formally document the agreements.
B. Foster an environment of open communication where all parties can discuss issues and agree on objectives.
C. Establish an executive review board where all stakeholders discuss and approve features and requirements.
D. Leverage the use of the review/demo sessions with the vice president to acknowledge that the agreements were met.
A new team member is assigned to a team that consistently delivers each iteration. The new team member is does not understand many of the processes followed and begins to negatively impact the schedule. What should the project manager do?
A. Place the new team member on a performance improvement program.
B. Ask another team member to take some of the new team member's work.
C. Assign easier activities to the new team member.
D. Allocate time within the iterations to mentor the new team member.
A project team member raised a risk that the threat of country-wide power cuts may affect the project time line for a software development project. In the last month, this risk materialized and the project time line had to be extended by 2 months.
Which two actions should the project manager take? (Choose two)
A. Ask the team member to work overtime to make up the time lost so that the project schedule is not impacted.
B. Analyze the impact of the issue and submit a change request to update the project schedule.
C. Inform the project sponsor that the risk has materialized and request that the project budget be increased.
D. Extend the project deadline and update the project schedule to reflect the delay.
E. Log it in the risk register and work with the relevant owner to implement the mitigation action plan.
A project manager's customer is new to agile approaches. When the customer found out that the project was going to use an agile approach, the customer became concerned that the product quality will be sacrificed. What should the project manager do?
A. Ensure that the customer and the delivery team agree on the definition of done (DoD) in the beginning of the project.
B. Invite the customer to join the daily standup meetings to better understand the product design and progress.
C. Ensure the team demonstrates product features to this customer regularly to collect feedback and improve as needed.
D. Invite the customer to join the regular sprint planning sessions to better understand the project's progress.
A CEO of a general contracting company urgently asks the project manager to sign up two project team members to participate in a specific training course. Halfway through the training, both team members complain that the training is too difficult, above their experience level, and that the material does not align with their tasks.
What should the project manager have done to prevent this situation?
A. Communicated with the two team members that the purpose of the training is to provide material that might be useful to them in the future.
B. Sent an immediate request to the human resources (HR) department to replace the current team members with higher skilled candidates.
C. Observed and assessed the competencies and skills of the team members and analyzed the training material beforehand.
D. Planned a training to follow the specific course to bring the two team members to the required experience level.
A team member has very strong technical skills and is interested in a leadership role. A leadership position opens up outside of the team in the organization. The project manager has observed that the team member has a major gap in communicating in a professional manner.
What should the project manager do?
A. Suggest the team member focus on positions with technical aspects and possible technical career opportunities.
B. Recommend the team member for effective communication training and support their career development interests.
C. Encourage the team member to stay in their current role as they are important to the project.
D. Ask the team member to refrain from pursuing new opportunities as they are not a suitable fit for a leadership position.
The testing backlog for a hybrid project has increased significantly and is becoming a bottleneck. The team has researched a tool that could resolve the bottleneck, and the project manager has been informed. What should the project manager do next?
A. Add developers to remove the backlog.
B. Escalate the issue with the product owner.
C. Reduce the testing scope of the backlog.
D. Enroll team members in training on the tool.
The project manager's firm is executing a construction project. The project is stalled due to reemerging conflicts and misunderstandings among stakeholders. What should the project manager do to ensure a smooth start and completion of the project?
A. Conduct an on-site survey, start the project to avoid any undue delays, and ensure costs are under control.
B. Invite all the stakeholders to a change control board (CCB) meeting, share feedback and facts, and come to a consensus.
C. Advise the firm to cancel the project due to misunderstandings among the stakeholders and the associated risks.
D. Determine the root cause of the misunderstandings, get all parties to reach a consensus, and help to implement the outcome.
A project's business case was just approved and the project manager is creating the benefits management plan. It is unclear how the benefits from the project align with the organization's vision. What should the project manager do first to verify alignment?
A. Ask the project team to delay the kick-off while resolving the concern.
B. Request a copy of the project assumptions log for more insight.
C. Meet with the project sponsor to obtain more information.
D. Consult with the project team members to gain their opinions.
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