A project manager is assigned to develop a wire bending machine midway through the design phase. The project manager discovered that the team did not have any test cases or acceptance criteria for the equipment. The project manager started communicating with the team to move the project forward. What should the project manager do first at this point?
A. Meet with the quality planning manager to identify the reason why the quality plan was not created yet
B. Meet with the hardware design engineers to identify the minimum performance required to establish a market for the machine
C. Meet with the sales and marketing teams to identify the requirements that were collected during the interview sessions with potential customers
D. Meet with the key stakeholders to identify the proper product concept for the development team
A project manager notices that a project participant seems frustrated and expresses themselves loudly at status meetings and later discovers that the participant is hearing impaired. Which process should the project manager have used at the start of the protect that would have identified this situation?
A. Stakeholder analysis
B. Resource needs analysis
C. Accommodations assessment
D. Team member assessment
A project team that is very experienced in enterprise resource planning (ERP) systems implementation is currently planning the delivery of a new ERP project. There is a requirement to reuse the client's security subsystem developed by a third party. The client states that integration with the security subsystem must be done by the client's team. The project manager does not want to have such an external dependency.
What should the project manager do first?
A. Plan the implementation of this integration in the first iteration to help reduce risks.
B. Record the issue in the issue log and closely manage this dependency.
C. Inform the client that the project team will take care of the integration.
D. Document the client's responsibility for the integration with the security subsystem.
A project to implement a new process is still in development. When implemented, the company will benefit by a reduction in utility costs. The project financial evaluation indicates a payback of 3 years. What should the project manager do to expedite the project delivery?
A. Increase resources on the technical design to enable a decision to proceed as this is a quick return project.
B. Increase the time spent on project development to improve the level of confidence to validate the financial evaluation.
C. Conduct a stakeholder survey with the plant operators to establish the probability of this project reducing the cost of utilities.
D. Stop any further project development and commence with the implementation as there is no need to seek further approval.
The start of a 12-month project has been delayed by 2 months. The project has a fixed budget, deadline and product specifications. What should the project manager do next?
A. Schedule a time to negotiate a trade-off regarding the quality of the product with the customer
B. Meet with the risk manager to identify potential threats related to the schedule delay.
C. Set up a meeting with the project sponsor and submit a change request to the scope of the product
D. Start the project plan for the scope and quality and identify options to deliver and meet stakeholders expectations
A project team member has lost enthusiasm and is experiencing low morale for a project they were once excited about. What should the project manager do?
A. Escalate the issue to the team member's functional manager and request a response as soon as possible.
B. Meet with the team member to understand what the issues are and to provide support.
C. Leverage other team members who are contributing and making the project a success.
D. Have the team member transferred to another project and add other resources to the project.
A project manager is establishing a project management office (PMO) for a company-wide program to implement a software based on artificial intelligence (AI). As part of the PMO tasks, some stakeholders need help understanding how to deal with difficult situations.
Which activity should the project manager use to help train the stakeholders?
A. Contract negotiation
B. Team assessment
C. Mentoring and coaching
D. On-the-job training
A project manager receives a serious complaint from a functional manager about a team member. What should the project manager do?
A. Replace the team member immediately to maintain a good relationship with the functional manager.
B. Discuss the issue with the functional manager to understand the reason for the complaint.
C. Support the team member and provide documentation to the functional manager proving their performance.
D. Protect the team member and ask the project sponsor to minimize any external interruptions.
During project completion, a project manager receives a request from the customer for a reduced cost of goods. The customer's request will affect the sales department's budget and forecast. In order to reach a consensus and have a successful project completion, what should the project manager do first?
A. Analyze the bounds of the negotiation for agreement with both parties.
B. Identify and satisfy both parties' underlying wants.
C. Comply with the customer's request to achieve the project mandate.
D. Initiate a change request to accommodate the revised cost of goods
A project manager is assigned to an ongoing complex project. The team is delivering value each iteration. However, the deliverables are internal and the customers are unaware of the deliverables. Which action should the project manager take?
A. Ask the internal sales team to keep the customer informed of the delivered value
B. Evaluate various delivery options in order to immediately demonstrate value to the customer
C. Inform the customer about the progress and update them on the final deliverables
D. Wait for an important milestone to complete and then inform the customer of the progress
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