PMI CAPM PMI-100 Questions & Answers

• Question 401:

  A project manager should communicate to stakeholders about resolved project issues by updating the:

  A. project records

  B. project reports

  C. stakeholder notifications

  D. stakeholder register

  Correct Answer: C

  Explanation:

  10.2.3.4 Organizational Process Assets Updates

  The organizational process assets, which may be updated include, but are not limited to:

  Stakeholder notifications. Information may be provided to stakeholders about resolved issues, approved changes, and general project status.

  Project reports. Formal and informal project reports describe project status and include lessons learned, issue logs, project closure reports, and outputs from other Knowledge Areas (Sections 4-13).

  Project presentations. The project team provides information formally or informally to any or all of the project stakeholders. The information and presentation method should be relevant to the needs of the audience.

  Project records. Project records may include correspondence, memos, meeting minutes, and other documents describing the project. This information should, to the extent possible and appropriate, be maintained in an organized manner. Project team members can also maintain records in a project notebook or register, which could be physical or electronic.

  Feedback from stakeholders. Information received from stakeholders concerning project operations is distributed and used to modify or improve future performance of the project.

  Lessons learned documentation. Documentation includes the causes of issues, reasoning behind the corrective action chosen, and other types of lessons learned about communications management. Lessons learned need to be documented and distributed so that it becomes part of the historical database for both the project and the performing organization.

• Question 402:

  Which project document is updated in the Control Stakeholder Engagement process?

  A. Project reports

  B. Issue log

  C. Lessons learned documentation

  D. Work performance information

  Correct Answer: B

  Explanation:

  13.4.1.2 Issue Log

  Described in Section 13.3.3.1. The issue log is updated as new issues are identified and current issues are resolved.

  9.4.1.4 Issue Log

  Issues arise in the course of managing the project team. An issue log can be used to document and monitor who is responsible for resolving specific issues by a target date.

  Process: 13.4 Control Stakeholder EngagementDefinition: The process of monitoring overall project stakeholder relationships and adjusting strategies and plans for engaging stakeholders. Key Benefit: The key benefit of this process is that it will maintain or increase the efficiency and effectiveness of stakeholder engagement activities as the project evolves and its environment changes.

  Inputs

  1.

  Project management plan

  2.

  Issue log

  3.

  Work performance data

  4.

  Project documents

  Tools and Techniques

  1.

  Information management systems

  2.

  Expert judgment

  3.

  Meetings

  Outputs

  1.

  Work performance information

  2.

  Change requests

  3.

  Project management plan updates

  4.

  Project documents updates

  5.

  Organizational process assets updates

• Question 403:

  Which items are components of a project management plan?

  A. Change management plan, process improvement plan, and scope management plan

  B. Agreements, procurement management plan, and work performance information

  C. Schedule management plan, project schedule, and resource calendars

  D. Scope baseline, project statement of work, and requirements traceability matrix

  Correct Answer: A

• Question 404:

  An element of the modern quality management approach used to achieve compatibility with the International Organization for Standardization (ISO) is known as:

  A. Forecasting,

  B. Brainstorming.

  C. Historical databases.

  D. Cost of quality.

  Correct Answer: D

  Explanation: Cost of quality (COQ). Cost of quality refers to the total cost of the conformance work and the nonconformance work that should be done as a compensatory effort because, on the first attempt to perform that work, the potential exists that some portion of the required work effort may be done or has been done incorrectly. The costs for quality work may be incurred throughout the deliverable's life cycle. For example, decisions made by the project team can impact the operational costs associated with using a completed deliverable. Post-project quality costs may be incurred because of product returns, warranty claims, and recall campaigns. Therefore, because of the temporary nature of projects and the potential benefits that may be derived from reducing the post-project cost of quality, sponsoring organizations may choose to invest in product quality improvement. These investments generally are made in the areas of conformance work that act to prevent defects or act to mitigate the costs of defects by inspecting out nonconforming units.

• Question 405:

  The initial development of a Project Scope Management plan uses which technique?

  A. Alternatives identification

  B. Scope decomposition

  C. Expert judgment

  D. Product analysis

  Correct Answer: C

  Explanation:

  4.1.2.1 Expert Judgment

  Expert judgment is often used to assess the inputs used to develop the project charter. Expert judgment is applied to all technical and management details during this process. Such expertise is provided by any group or individual with specialized knowledge or training and is available from many sources, including:

  Other units within the organization,

  Consultants,

  Stakeholders, including customers or sponsors,

  Professional and technical associations,

  Industry groups,

  Subject matter experts (SME), and

  Project management office (PMO).

• Question 406:

  Which statement is true about the project management body of knowledge?

  A. Recognized by every project manager

  B. Constantly evolving

  C. The sum of all knowledge related to project management

  D. A sum of knowledge that should be applied on every project

  Correct Answer: B

• Question 407:

  What are the identified risks for doing excessive decomposition in a WBS?

  A. Insufficient project funding and disqualification of sellers

  B. Insufficient project funding and ineffective use of resources

  C. Disqualification of sellers and non-productive management efforts

  D. Non-productive management effort and inefficient use of resources

  Correct Answer: D

  Explanation:

  5.4.2.1 Decomposition

  Decomposition is a technique used for dividing and subdividing the project scope and project deliverables into smaller, more manageable parts. The work package is the work defined at the lowest level of the WBS for which cost and duration can be estimated and managed. The level of decomposition is often guided by the degree of control needed to effectively manage the project. The level of detail for work packages will vary with the size and complexity of the project. Decomposition of the total project work into work packages generally involves the following activities:

  Identifying and analyzing the deliverables and related work;

  Structuring and organizing the WBS;

  Decomposing the upper WBS levels into lower-level detailed components;

  Developing and assigning identification codes to the WBS components; and

  Verifying that the degree of decomposition of the deliverables is appropriate.

• Question 408:

  Requirements documentation, requirements management plan, and requirements traceability matrix are all outputs of which process?

  A. Control Scope

  B. Collect Requirements

  C. Create WBS

  D. Define Scope

  Correct Answer: B

• Question 409:

  Which of the following is a strategy to deal with positive risks or opportunities?

  A. Mitigate

  B. Transfer

  C. Exploit

  D. Avoid

  Correct Answer: C

  Explanation:

  11.5.2.2 Strategies for Positive Risks or Opportunities Three of the four responses are suggested to deal with risks with potentially positive impacts on project objectives. The fourth strategy, accept, can be used for negative risks or threats as well as positive risks or opportunities. These strategies, described below, are to exploit, share, enhance, and accept.

  

  Exploit. The exploit strategy may be selected for risks with positive impacts where the organization wishes to ensure that the opportunity is realized. This strategy seeks to eliminate the uncertainty associated with a particular upside risk by ensuring the opportunity definitely happens. Examples of directly exploiting responses include assigning an organization's most talented resources to the project to reduce the time to completion or using new technologies or technology upgrades to reduce cost and duration required to realize project objectives.

  Enhance. The enhance strategy is used to increase the probability and/or the positive impacts of an opportunity. Identifying and maximizing key drivers of these positive-impact risks may increase the probability of their occurrence. Examples of enhancing opportunities include adding more resources to an activity to finish early.

  Share. Sharing a positive risk involves allocating some or all of the ownership of the opportunity to a third party who is best able to capture the opportunity for the beneft of the project. Examples of sharing actions include forming risk-sharing partnerships, teams, special-purpose companies, or joint ventures, which can be established with the express purpose of taking advantage of the opportunity so that all parties gain from their actions.

  Accept. Accepting an opportunity is being willing to take advantage of the opportunity if it arises, but not actively pursuing it.

• Question 410:

  Fast tracking is a schedule compression technique used to shorten the project schedule without changing project scope. Which of the following can result from fast tracking?

  A. The risk of achieving the shortened project time is increased.

  B. The critical path will have positive total float.

  C. Contingency reserves are released for redeployment by the project manager.

  D. Duration buffers are added to maintain a focus on planned activity durations.

  Correct Answer: A

  Explanation:

  Fast tracking is a compression technique that increases risk and potentially causes rework. Fast tracking is

  starting two projects previously scheduled to start one after the other at the same time.