Sally bought a blender from her local appliance store. When she changed blades the blender would not function. For the manufacturer this would be categorized as what type of cost?
A. Internal Failure Costs
B. External Failure Costs
C. Prevention Costs
D. Appraisal Costs
Measurement __________ is defined as the difference between the observed and the expected values for a given set of data.
A. Bias
B. Linearity
C. Range
D. Breadth
Which of these elements are not included in Implementation plans?
A. Work breakdown structure
B. Risk management plans
C. Cost/Benefit ratios
D. Planned audits of work completion
Much of the Six Sigma methodology is used to identify and remove causes for _____________ .
A. Process Variation
B. Material Costs
C. Excess Inventory
D. Lost Sales
When doing Hypothesis Testing on Non-normal data Belts will use a ________________ to compare more than two sample proportions to each other.
A. Z score Table
B. Sakami Table
C. Mean-to-Mode Analysis
D. Contingency Table
The primary objective in removal of waste is to improve the Order Production Cycle where the time from _________________ to the time of receipt of payment is compressed.
A. Shift start
B. Product development
C. Receipt of an order
D. New fiscal year
The relationship between a response variable and one or more independent variables is investigated and modeled by use of __________________.
A. X-Y Matrix
B. Baldridge Assessment
C. Analysis of Variance (ANOVA)
D. Critical X's Definition
Time is always the metric on the horizontal scale of a(n) ___________ Chart.
A. Pareto
B. Xbar
C. Multi-Vari
D. NP
During the ______________ phase of 5S is when we might implement a Red Tag program.
A. Straightening
B. Standardizing
C. Shining
D. Sorting
A valuable tool to use during the Measure Phase to show material and information flow throughout an entire process is the ______________ .
A. Value Stream Map
B. FMEA
C. Pareto Chart
D. Standard Operating Procedure
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