APICS APICS Certifications CSCP Questions & Answers

• Question 911:

  Shortly after implementation of a supplier quality-management program, the customer's and supplier's measurements of an attribute differ. The most appropriate course of action is to:

  A. use the customer's data for the attribute

  B. stop measuring performance for the attribute

  C. redefine performance criteria

  D. investigate data collection methods

  Correct Answer: D

• Question 912:

  A company wants to rapidly expand distribution internationally. The company has decided that distribution is not a core capability. Which of the following logistics strategies is most appropriate?

  A. Develop distribution and transportation as core capabilities

  B. Redesign the distribution processes to eliminate redundant logistics activities

  C. Contract with a third-party logistics (3PL) provider for warehousing

  D. Contract with a fourth-party logistics (4PL) provider for integrated logistics services

  Correct Answer: D

• Question 913:

  An ISO 9001 supplier demonstrates which of the following characteristics?

  A. Uses a six sigma quality system

  B. Has adopted the principles of total quality management (TQM)

  C. Has documented procedures and follows those procedures

  D. Purchases their raw material from another ISO 9001 certified supplier

  Correct Answer: C

• Question 914:

  Which of the following goals is most likely to be achieved through the implementation of an enterprise resource planning (ERP) system?

  A. Collect information of future sales forecasts

  B. Provide visibility of supply chain data

  C. Determine most efficient way to produce and assemble products

  D. Execute collaborative planning, forecasting, and replenishment (CPFR)

  Correct Answer: B

• Question 915:

  Which of the following activities is an aspect of proper demand management?

  A. Prioritizing shop orders to meet demand

  B. Facilitating the use of resources to meet demand

  C. Using demand to calculate takt time

  D. Considering all sources of demand

  Correct Answer: D

• Question 916:

  To what point in the supply chain does most executives tend to focus their efforts on when managing their supply chain?

  A. point of supply

  B. point of manufacturing

  C. point of consumption

  D. point of purchase

  Correct Answer: C

• Question 917:

  A company has prioritized customers A, B, and C, filling orders in that sequence. What are the impacts to customer service levels for customers B and C?

  

  A. 100% service levels for B and C

  B. Customer B has higher service level

  C. Customer C has higher service level

  D. Customer B and C have same service level

  Correct Answer: B

• Question 918:

  Which of the following focuses on identifying key customers and developing relationships with those customers?

  A. SRM

  B. CRM

  C. ERP

  D. FTL

  Correct Answer: B

• Question 919:

  All of the following are business functions EXCEPT?

  A. Marketing and Sales

  B. Research and Development

  C. Production

  D. Customer Service Management

  Correct Answer: D

• Question 920:

  All of the following are business processes EXCEPT?

  A. demand management

  B. returns management

  C. order fulfillment

  D. purchasing

  Correct Answer: D