Implementation of electronic data interchange (EDI) would be most appropriate for a company that wants to use:
A. radio frequency technology to identify a container.
B. encoded information to be read by electronic readers.
C. standard digital forms for purchase orders.
D. a bottom-up method to develop stock keeping unit (SKU) forecasts.
A company is introducing a new family of modular products that will be marketed through specialty stores and tailored to the specific customer. The company should implement which of the following techniques for the new product line?
A. Mass customization
B. Mass production
C. Process simplification
D. Supplier integration
Collaborative planning, forecasting, and replenishment (CPFR) processes are most valuable because they can result in:
A. improved data verification.
B. decreased inventory levels.
C. joint business plans.
D. coordinated transportation management.
A distributor receives customer orders on the first Monday of each month, but the demand quantity changes from month to month. Which of the following planning parameters should be adjusted to best account for this variability?
A. Safety stock level
B. Safety lead time
C. Purchasing lot size
D. Mean absolute deviation (MAD)
Which of the following forecasting methods relies on the input of experts in a series of iterations?
A. Causal
B. Survey
C. Regression analysis
D. Delphi
Which of the following costs is most critical when deciding between a domestic and an offshore supplier?
A. Unit cost
B. Duties and taxes
C. Carrying costs
D. Landed cost
Deciding whether to add a tier or echelon in an existing supply chain requires balancing the advantages of being closer to customers and:
A. channel efficiency.
B. customer service levels.
C. production capacities.
D. quality metrics.
The best reason for an organization to identify end-customer segments is to:
A. determine sales territories and targets.
B. determine the pricing structure for product families.
C. implement an appropriate supply chain for each segment.
D. measure the revenue and profitability of each segment.
On which of the following metrics should a firm focus improvement efforts when the firm wishes to improve its liquidity position?
A. Inventory days of supply
B. Inventory record accuracy
C. Cash-to-cash cycle time
D. Balance sheet assets
Demand management is an integral part of business planning and control that:
A. encompasses forecasting, order entry, and distribution.
B. provides demand only at the aggregate level.
C. plans for required capacity to meet requirements.
D. provides an available-to-promise (ATP) quantity.
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