APICS APICS Certifications CSCP Questions & Answers

• Question 821:

  Which of the following techniques require close coordination between product and process design?

  A. Concurrent engineering

  B. Sequential engineering

  C. Priority planning

  D. Voice of the customer (VOC)

  Correct Answer: A

• Question 822:

  A company manufactures and sells standardized commodity products domestically but plans to expand to a global market. The company should consider which of the following approaches when planning and implementing the expansion?

  A. Increase customer segmentation efforts.

  B. Increase customization for global markets.

  C. Centralize planning and integrating information systems.

  D. Decentralize management and decision making.

  Correct Answer: C

  When planning and implementing expansion to a global market, it is important for the company to have a centralized approach to planning and integrating information systems

• Question 823:

  Which of the following actions typically increases the customer perception of product or service value?

  A. Increasing safety stock levels

  B. Implementing promotional plans

  C. Achieving order fulfillment expectations

  D. Expanding distribution channels

  Correct Answer: C

• Question 824:

  The primary purpose of supply chain event management (SCEM) is to provide users the ability to:

  A. gain visibility into the extended supply chain.

  B. trigger an alert or action within another supply chain application.

  C. adjust the supply chain planning parameters.

  D. apply best practices and frameworks throughout the supply chain.

  Correct Answer: B

• Question 825:

  A company used Global Reporting Initiative (GRI) guidelines to complete a sustainability self-assessment. Which of the following actions would be the most appropriate next step?

  A. Share information with all stakeholders.

  B. Obtain top management support.

  C. Identify action items.

  D. Conduct gap analysis.

  Correct Answer: D

• Question 826:

  Which customer perspective of value includes customization of value-added services?

  A. Economic

  B. Functional

  C. Market

  D. Relevancy

  Correct Answer: D

• Question 827:

  Which of the following types of customers will benefit most from a customer relationship management (CRM) program focused on cross-selling?

  A. Customers considering doing business with the firm in the future

  B. Customers at risk of switching to a competitor

  C. Customers who have switched to a competitor

  D. Customers who are already loyal to the firm

  Correct Answer: D

• Question 828:

  Which of the following supplier capabilities is a benefit to the manufacturer establishing a direct relationship with lower-tier suppliers?

  A. Providing smaller lot sizes

  B. Providing vendor-managed inventory (VMI) capabilities

  C. Providing just-in-time (JIT) deliveries

  D. Providing information about impending shifts in the economy

  Correct Answer: B

• Question 829:

  Which of the following situations typically requires extended storage?

  A. Products with low demand

  B. Product consolidation

  C. Modular products

  D. Seasonal products

  Correct Answer: D

• Question 830:

  A supply chain manager's dashboard should have which of the following characteristics?

  A. Focus on simple financial measures.

  B. Be extensive, optimizing many attributes on one dashboard.

  C. Be held in strict confidence and only viewed by top leadership.

  D. Reflect actionable current and accurate reporting.

  Correct Answer: D