APICS APICS Certifications CSCP Questions & Answers

• Question 51:

  The effective use of a decision support system (DSS) typically is dependent on the implementation of:

  A. a set of appropriate performance measures.

  B. a complete supply chain strategy.

  C. an effective sales and operations plan.

  D. a collaborative relationship with customers.

  Correct Answer: A

  The effective use of a Decision Support System (DSS) typically is dependent on the implementation of a set of appropriate performance measures.

• Question 52:

  The growth of social networking tools has enabled companies to improve their market segmentation tactics by:

  A. replacing the need for expensive customer relationship management (CRM) systems and tools.

  B. gaining two-way feedback on the effectiveness of a brand and its customer satisfaction.

  C. facilitating the logistics cost management of expedited delivery methods and modes.

  D. providing customers with an easy means to communicate with each other.

  Correct Answer: B

  The growth of social networking tools has enabled companies to improve their market segmentation tactics primarily by gaining two-way feedback on the effectiveness of a brand and its customer satisfaction.

• Question 53:

  Which of the following constraints typically is a significant barrier to replacing bar-coded product identification with radio frequency identification (RFID)?

  A. The cost of the RFID system is difficult to estimate.

  B. The benefits of the change are difficult to quantify.

  C. There are a limited number of chip suppliers.

  D. The information in RFID tags is not visible.

  Correct Answer: A

• Question 54:

  The implementation of a distribution warehouse network typically will reduce which of the following types of costs?

  A. Transportation

  B. Packaging

  C. Material handling

  D. Inventory carrying

  Correct Answer: D

• Question 55:

  A company has outsourced a high volume of assembly work to top-tier suppliers. A likely benefit to the company of this outsourcing strategy is:

  A. reduction in the capital required.

  B. greater visibility into developing technology.

  C. greater access to market information.

  D. increased control over sustainability.

  Correct Answer: A

• Question 56:

  A firm is struggling competitively and needs to aggressively make improvements in cost and delivery by at least 30%. The improvement effort most likely to achieve this level of improvement is:

  A. business process reengineering (BPR).

  B. total quality management (TQM).

  C. six sigma.

  D. kaizen.

  Correct Answer: A

• Question 57:

  Which of the following objectives can be met by an effective sales and operations planning (SandOP) process?

  A. Increasing product quality

  B. Increasing the number of new customers

  C. Reducing unexpected customer requests

  D. Reducing excess inventory

  Correct Answer: D

• Question 58:

  Advanced planning and scheduling (APS) generates optimal solutions primarily through the use of:

  A. linkages to the master production schedule (MPS).

  B. linear programming and related mathematical models.

  C. real-time demand and inventory data.

  D. process flow analysis.

  Correct Answer: A

• Question 59:

  Allowing a trusted supplier to have direct access to information about a firm's on-hand inventory levels and sales rates can result in:

  A. decreased reliance on forecasting.

  B. reduced product costs.

  C. improved operational efficiency.

  D. increased on-time delivery.

  Correct Answer: C

• Question 60:

  Which of the following statements is true of Incoterms??

  A. They are required contract terms for international trade.

  B. Each term implies the responsibilities of the buyer and seller.

  C. Discounts and surcharges are identified by the terms.

  D. The terms are reviewed annually by the International Chamber of Commerce.

  Correct Answer: B