A lean supply chain transformation initiative requires:
A. external resources
B. top management commitment
C. social responsibility
D. positive return on investment (ROI)
Interpersonal communication skills and negotiation with suppliers is important because it:
A. enables the buying organization to partner with suppliers
B. drives higher price breaks and lot size discounts
C. allows the most competitive suppliers to remain viable
D. is essential to achieve cost-cutting targets
In order to achieve economies of scale, a manufacturer is interested in producing large quantities. Which of the following functions of inventory will assist the manufacturer in achieving this goal?
A. Geographical specialization
B. Decoupling
C. Balancing supply and demand
D. Buffering uncertainty
Which of the following characteristics are reflective of a resilient supply chain?
A. Proactive in anticipating events and fast recovery from undesirable events
B. Reactive in anticipating events and fast recovery from undesirable events
C. Proactive in anticipating events and slow recovery from undesirable events
D. Reactive in anticipating events and slow recovery from undesirable events
Which of the following statements best characterizes the use of the Supply Chain Operations Reference (SCOR) model?
A. It is used as a reference model for distribution planning
B. It is used to describe and improve any supply chain
C. It is a required reference for reverse logistics
D. It is a requirement for ISO 9000 standards
A formal currency review as an approach for managing supply chain risk is appropriate when relative currency value:
A. moves above a certain level
B. moves below a certain level
C. moves above or below a certain level
D. maintains a constant value
A manufacturer of innovative products needs to focus on which of the following factors?
A. Cost per unit
B. Time-to-market
C. Component inventory levels
D. Equipment utilization
Which of the following components of customer relationship management (CRM) system enables a company to more effectively manage its existing accounts, prospect for new customers, and track the impact of pricing, promotions and forecasts?
A. Market segmentation
B. Customer segmentation
C. Customer service automation
D. Sales force automation
Which of the following supply chain metrics is the best indicator of order fulfillment performance?
A. Delivery to promise
B. Cash-to-cash cycle time
C. Customer order lead time
D. Delivery to request
Value stream mapping provides the most benefit during which of the following tasks?
A. Analyzing a supplier relationship management (SRM) system
B. Identifying non-value-added activities
C. Planning kaizen events
D. Implementing a quality improvement initiative
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