A business analyst (BA) is working on a payment system (PS) implementation. A set of systems which should interact with a new system has been identified. The business analyst defined that a user with role of "Supervisor" in the PS must
pass a two-factor authentication before an execution of the functions: "Change system parameters" and "Set up new supervisor." A user must have the role of "Supervisor" to use the standard functions "Send mail notification" or "Send SMS
notification".
The BA defined the following use cases:
?;Change system parameter";
?;Setup new superviso";
?;Send mail notificatio";
?;Send SMS notificatio";
?;Send notificatio";
?;Pass a two-factor authenticatio";
The BA wants to create a Use Case diagram.
Which technique should be used to define a communications protocol between the PS and other systems?
A. Vertical prototyping
B. Interface analysis
C. Concept modelling
D. System analysis
A national branch of a global company is struggling to improve business processes of its Public and Government Affairs (PGA) department. To work with external stakeholders effectively, PGA employees need to collect, manage, and exchange a vast amount of information. Complex cases involve collaboration of many employees from different departments. The ability to share information and to coordinate corresponding activities is crucial for the company's growth plans. Their current tools and practices do not serve the purpose well. The existing system, which was deployed a couple of years ago, has only a few active users. The majority of PGA employees avoid using it because the system is hard to use and lacks needed functionality. Consequently, available information is mostly unstructured and stored either locally or on a shared network drive. Some of the information exists only in a paper form.
The branch's PGA head, who sponsors the project, wants to implement a configurable solution that two other branches successfully deployed several months ago. Both deployments were done by three solution consultants, who will be available to assist in the project. They will be responsible for tailoring the solution to PGA needs, as well as for training the PGA staff. With their help, the sponsor plans to complete the project in approximately three months.
The solution consultants reside in another country 7 hours ahead of the rest of the project team. They will be available part-time, but are planning two one-week long trips to the PGA central office to conduct initial training and to participate in the final deployment of the system into production. The consultants, in turn, expect a business analyst (BA) to assist in collecting necessary data and defining customization requirements.
The solution consultants have composed a set of as-is solution documents. A spreadsheet contains a catalog of brief definitions of all requirements with priorities assigned to them. A separate document explains data models and user interfaces. For the new and changed requirements, the BA wants to capture additional attributes such as the source, reason, complexity, and priority of change. Some of these requirements can be reused in other work.
How should information for these requirements be managed?
A. Rewrite requirements independent of the solution design
B. Enter the information in the company's change management system
C. Add the attributes to the original requirements catalog and change requirements
D. Create a new workbook of requirements with necessary attributes
A national branch of a global company is struggling to improve business processes of its Public and Government Affairs (PGA) department. To work with external stakeholders effectively, PGA employees need to collect, manage, and exchange a vast amount of information. Complex cases involve collaboration of many employees from different departments. The ability to share information and to coordinate corresponding activities is crucial for the company's growth plans. Their current tools and practices do not serve the purpose well. The existing system, which was deployed a couple of years ago, has only a few active users. The majority of PGA employees avoid using it because the system is hard to use and lacks needed functionality. Consequently, available information is mostly unstructured and stored either locally or on a shared network drive. Some of the information exists only in a paper form.
The branch's PGA head, who sponsors the project, wants to implement a configurable solution that two other branches successfully deployed several months ago. Both deployments were done by three solution consultants, who will be available to assist in the project. They will be responsible for tailoring the solution to PGA needs, as well as for training the PGA staff. With their help, the sponsor plans to complete the project in approximately three months.
The solution consultants reside in another country 7 hours ahead of the rest of the project team. They will be available part-time, but are planning two one-week long trips to the PGA central office to conduct initial training and to participate in the final deployment of the system into production. The consultants, in turn, expect a business analyst (BA) to assist in collecting necessary data and defining customization requirements.
What should define the timing of business analysis work in this project?
A. Buy-in of the proposed solution
B. Approach used by the previous deployments
C. Availability of solution consultants
D. Overall project schedule
A national branch of a global company is struggling to improve business processes of its Public and Government Affairs (PGA) department. To work with external stakeholders effectively, PGA employees need to collect, manage, and exchange a vast amount of information. Complex cases involve collaboration of many employees from different departments. The ability to share information and to coordinate corresponding activities is crucial for the company's growth plans. Their current tools and practices do not serve the purpose well. The existing system, which was deployed a couple of years ago, has only a few active users. The majority of PGA employees avoid using it because the system is hard to use and lacks needed functionality. Consequently, available information is mostly unstructured and stored either locally or on a shared network drive. Some of the information exists only in a paper form.
The branch's PGA head, who sponsors the project, wants to implement a configurable solution that two other branches successfully deployed several months ago. Both deployments were done by three solution consultants, who will be available to assist in the project. They will be responsible for tailoring the solution to PGA needs, as well as for training the PGA staff. With their help, the sponsor plans to complete the project in approximately three months.
The solution consultants reside in another country 7 hours ahead of the rest of the project team. They will be available part-time, but are planning two one-week long trips to the PGA central office to conduct initial training and to participate in the final deployment of the system into production. The consultants, in turn, expect a business analyst (BA) to assist in collecting necessary data and defining customization requirements.
A BA suggests interviewing employees to elicit user requirements and then performing a gap analysis to identify solution customization requirements. However, the sponsor believes that it will be a waste of time because the employees do not know how the process should work in the future. The sponsor expects the solution to help shape their process and wants to start with the solution as is, amending it as necessary based on the user feedback.
What should the BA do?
A. Deploy the current solution and survey users for improvement proposals.
B. Utilize the solution in a test environment with actual data to elicit feedback.
C. Collect the requirements from the sponsor and domain subject matter experts.
D. Explain the benefits of interviews to the requirements elicitation process.
A national branch of a global company is struggling to improve business processes of its Public and Government Affairs (PGA) department. To work with external stakeholders effectively, PGA employees need to collect, manage, and exchange a vast amount of information. Complex cases involve collaboration of many employees from different departments. The ability to share information and to coordinate corresponding activities is crucial for the company's growth plans. Their current tools and practices do not serve the purpose well. The existing system, which was deployed a couple of years ago, has only a few active users. The majority of PGA employees avoid using it because the system is hard to use and lacks needed functionality. Consequently, available information is mostly unstructured and stored either locally or on a shared network drive. Some of the information exists only in a paper form.
The branch's PGA head, who sponsors the project, wants to implement a configurable solution that two other branches successfully deployed several months ago. Both deployments were done by three solution consultants, who will be available to assist in the project. They will be responsible for tailoring the solution to PGA needs, as well as for training the PGA staff. With their help, the sponsor plans to complete the project in approximately three months.
The solution consultants reside in another country 7 hours ahead of the rest of the project team. They will be available part-time, but are planning two one-week long trips to the PGA central office to conduct initial training and to participate in the final deployment of the system into production. The consultants, in turn, expect a business analyst (BA) to assist in collecting necessary data and defining customization requirements.
The solution consultants have composed a spreadsheet with all requirements that are already implemented in the solution. The requirements in the catalog are organized partially by user tasks and partially by system features. The branch has distinct definitions of PGA user roles and uses a different approach to structuring requirements specifications.
How should the BA organize the customization requirements?
A. Devise a structure that best fits the branch's definition of user roles
B. Explore and apply best practices for specifying this type of requirements
C. Reuse the structure of the solution consultants' requirements catalog
D. Use the structure of requirements suggested by the corporate standard
A health insurance provider undertakes enhancements to its mobile application platform and finalizes the following capabilities as part of the scope of the next release:
A. Ability to integrate online maps and global positioning system (GPS) technology with the mobile application in real time to display location of service providers in the subscriber's vicinity that participate in the subscriber's plan network.
II. Ability for the subscriber to lookup the service providers by specifying either a postal code or a search area radius in miles.
III. Ability for the subscriber to initiate the download of fee information for one or more service providers in a single request.
Through requirements workshops the business analyst elicits the following detailed business requirements:
1. The company's mobile application platform must support real time integration with the following third party systems:
A ) GPS System
B. Postal Code Validation
2.
The service providers available for selection must participate in the subscriber's medical plan network as of the current system date.
3.
The map display shall highlight the boundary of the search area with a dotted yellow line.
4.
The extent and shape of the search area shall be determined based on one of the following user choices:
A ) Postal code ?Subscriber location acquired from GPS shall be used to determine and populate the related postal code as the default postal code with options for the user to change the postal code.
B ) Radius for the search area around the subscriber's location, that will have default value of 5 miles. The radius can be changed by the subscriber with a maximum range of 50 miles.
5.
Subscriber shall be able to select one of the options above and supply corresponding input.
6.
System shall validate the user input and display appropriate error messages if invalid.
7.
Based on the inputs and the plan of the subscriber, the system shall retrieve information for the participating service providers that are located within the designated search area.
8.
System shall display a map including visual markers to indicate locations of the service providers in the top half of the device screen and a list of the same service providers in the bottom half of the device screen.
9.
The list of service providers shall include the Name, Phone Number and Street Address.
10.
If the subscriber specified the radius or retained the default postal code for the search area, the list shall additionally include the approximate driving distance in miles from the subscriber's last registered location and the list shall be sorted in the ascending order of the driving distance.
11.
The subscriber shall be able to select a service provider either from the list or from the map and download a document that contains the name, contact telephone, email address, fax number and the fee schedule for the covered
services applicable to the subscriber's plan.
Which primary subscriber business need is addressed with the enhancements?
B. Inability of a service provider to locate other participating service providers and their fee information
C. Inability of a plan subscriber to get directions to nearby participating service providers
D. Inability of a plan subscriber to locate and access fee information for nearby participating service providers
E. Inability of a service provider to be alerted of the location of new plan subscribers in their vicinity
A health insurance provider undertakes enhancements to its mobile application platform and finalizes the following capabilities as part of the scope of the next release:
A. Ability to integrate online maps and global positioning system (GPS) technology with the mobile application in real time to display location of service providers in the subscriber's vicinity that participate in the subscriber's plan network.
II. Ability for the subscriber to lookup the service providers by specifying either a postal code or a search area radius in miles.
III. Ability for the subscriber to initiate the download of fee information for one or more service providers in a single request.
Through requirements workshops the business analyst elicits the following detailed business requirements:
1. The company's mobile application platform must support real time integration with the following third party systems:
A ) GPS System
B. Postal Code Validation
2.
The service providers available for selection must participate in the subscriber's medical plan network as of the current system date.
3.
The map display shall highlight the boundary of the search area with a dotted yellow line.
4.
The extent and shape of the search area shall be determined based on one of the following user choices:
A ) Postal code ?Subscriber location acquired from GPS shall be used to determine and populate the related postal code as the default postal code with options for the user to change the postal code.
B ) Radius for the search area around the subscriber's location, that will have default value of 5 miles. The radius can be changed by the subscriber with a maximum range of 50 miles.
5.
Subscriber shall be able to select one of the options above and supply corresponding input.
6.
System shall validate the user input and display appropriate error messages if invalid.
7.
Based on the inputs and the plan of the subscriber, the system shall retrieve information for the participating service providers that are located within the designated search area.
8.
System shall display a map including visual markers to indicate locations of the service providers in the top half of the device screen and a list of the same service providers in the bottom half of the device screen.
9.
The list of service providers shall include the Name, Phone Number and Street Address.
10.
If the subscriber specified the radius or retained the default postal code for the search area, the list shall additionally include the approximate driving distance in miles from the subscriber's last registered location and the list shall be sorted in the ascending order of the driving distance.
11.
The subscriber shall be able to select a service provider either from the list or from the map and download a document that contains the name, contact telephone, email address, fax number and the fee schedule for the covered
services applicable to the subscriber's plan.
Which of the following relationship types correctly identifies the nature of the relationship between the 3 business capabilities and the 11 requirements?
B. Derives
C. Depends
D. Validates
E. Verifies
A health insurance provider undertakes enhancements to its mobile application platform and finalizes the following capabilities as part of the scope of the next release:
A. Ability to integrate online maps and global positioning system (GPS) technology with the mobile application in real time to display location of service providers in the subscriber's vicinity that participate in the subscriber's plan network.
II. Ability for the subscriber to lookup the service providers by specifying either a postal code or a search area radius in miles.
III. Ability for the subscriber to initiate the download of fee information for one or more service providers in a single request.
Through requirements workshops the business analyst elicits the following detailed business requirements:
1. The company's mobile application platform must support real time integration with the following third party systems:
A ) GPS System
B. Postal Code Validation
2.
The service providers available for selection must participate in the subscriber's medical plan network as of the current system date.
3.
The map display shall highlight the boundary of the search area with a dotted yellow line.
4.
The extent and shape of the search area shall be determined based on one of the following user choices:
A ) Postal code ?Subscriber location acquired from GPS shall be used to determine and populate the related postal code as the default postal code with options for the user to change the postal code.
B ) Radius for the search area around the subscriber's location, that will have default value of 5 miles. The radius can be changed by the subscriber with a maximum range of 50 miles.
5.
Subscriber shall be able to select one of the options above and supply corresponding input.
6.
System shall validate the user input and display appropriate error messages if invalid.
7.
Based on the inputs and the plan of the subscriber, the system shall retrieve information for the participating service providers that are located within the designated search area.
8.
System shall display a map including visual markers to indicate locations of the service providers in the top half of the device screen and a list of the same service providers in the bottom half of the device screen.
9.
The list of service providers shall include the Name, Phone Number and Street Address.
10.
If the subscriber specified the radius or retained the default postal code for the search area, the list shall additionally include the approximate driving distance in miles from the subscriber's last registered location and the list shall be sorted in the ascending order of the driving distance.
11.
The subscriber shall be able to select a service provider either from the list or from the map and download a document that contains the name, contact telephone, email address, fax number and the fee schedule for the covered
services applicable to the subscriber's plan.
Which of the following characteristics is violated by requirement 5?
B. Feasible
C. Concise
D. Consistent
E. Atomic
A health insurance provider undertakes enhancements to its mobile application platform and finalizes the following capabilities as part of the scope of the next release:
A. Ability to integrate online maps and global positioning system (GPS) technology with the mobile application in real time to display location of service providers in the subscriber's vicinity that participate in the subscriber's plan network.
II. Ability for the subscriber to lookup the service providers by specifying either a postal code or a search area radius in miles.
III. Ability for the subscriber to initiate the download of fee information for one or more service providers in a single request.
Through requirements workshops the business analyst elicits the following detailed business requirements:
1. The company's mobile application platform must support real time integration with the following third party systems:
A ) GPS System
B. Postal Code Validation
2.
The service providers available for selection must participate in the subscriber's medical plan network as of the current system date.
3.
The map display shall highlight the boundary of the search area with a dotted yellow line.
4.
The extent and shape of the search area shall be determined based on one of the following user choices:
A ) Postal code ?Subscriber location acquired from GPS shall be used to determine and populate the related postal code as the default postal code with options for the user to change the postal code.
B ) Radius for the search area around the subscriber's location, that will have default value of 5 miles. The radius can be changed by the subscriber with a maximum range of 50 miles.
5.
Subscriber shall be able to select one of the options above and supply corresponding input.
6.
System shall validate the user input and display appropriate error messages if invalid.
7.
Based on the inputs and the plan of the subscriber, the system shall retrieve information for the participating service providers that are located within the designated search area.
8.
System shall display a map including visual markers to indicate locations of the service providers in the top half of the device screen and a list of the same service providers in the bottom half of the device screen.
9.
The list of service providers shall include the Name, Phone Number and Street Address.
10.
If the subscriber specified the radius or retained the default postal code for the search area, the list shall additionally include the approximate driving distance in miles from the subscriber's last registered location and the list shall be sorted in the ascending order of the driving distance.
11.
The subscriber shall be able to select a service provider either from the list or from the map and download a document that contains the name, contact telephone, email address, fax number and the fee schedule for the covered
services applicable to the subscriber's plan.
What is the appropriate diagram type to describe the association between the subscriber, the medical plan and the participating service providers?
B. Data Model
C. Data Dictionary
D. Use Case Diagram
E. Data Flow
A business unit of a transnational manufacturer wants to implement a robust process for addressing integrity-critical equipment deterioration incidents. Timely and complete resolution of such incidents is vital for the business unit's continuous safe and profitable operation. Treating each incident involves many employees from different departments extensively collaborating and exchanging information. That information is spread across multiple systems having their access limited to particular user groups. With the current manual process, some incidents get forgotten and remain unresolved for years.
The project's Sponsor is an Equipment Integrity and Reliability Advisor, who moved into this position from another business unit. That business unit implemented a proprietary application to integrate the information and to assist in tracking and managing the incidents. Having a positive experience with the application, the Sponsor is suggesting to customize it and reuse in the new business unit.
The business unit's Enterprise Architect (EA), who is responsible for assessing solution options and presenting them to executive decision makers, has a few concerns with adopting the existing application. The application uses point-to-point interfaces with other data sources whereas the business unit's target architecture relies on a data warehouse-based integration. Moreover, the two business units use different legacy systems, as well as different front-end implementation technologies. Additionally, the existing application is monolingual, while the business unit needs user interfaces and some data to be presented in two languages. With all of this, it may be easier to build a new application from scratch than to customize the existing one. To understand which option is better, the EA asks a business analyst (BA) to define business requirements.
The EA wants to understand whether the integration capabilities of the existing solution match the business unit's IT landscape. The requirement definition that the EA needs should read as, "Each record of an incident shall __________."
A. be associated with the unit of equipment to which it belongs."
B. include the associated equipment's information from the asset management system."
C. contain the ID of the equipment to which it belongs."
D. be related to a unit of equipment using the Equipment ID stored in the asset management system."
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