IIBA IIBA Certifications CBAP Questions & Answers

• Question 351:

  Company A is a nation-wide leader in commercial demolition. Having just celebrated its 100th year of operations, the company decided to begin doing work internationally. The current system used for reporting company finances is unable to keep pace with the potential demands of doing work in geographically dispersed locations. Therefore, the company decided to replace its client-based Profit and Loss (PandL) reporting system with a more robust, web-based system. This will ensure transparency across the organization and enable better decision making.

  The business analyst (BA) at Company A has recently completed several rounds of elicitation to determine the requirements for the new, web-based system. Over 1250 requirements were elicited. An initial Requirements Traceability Matrix (RTM) has been drafted, and a subset of the RTM can be seen below:

  

  While verifying the requirements, the BA notices that Requirement ID NFO0003 does not meet the "unambiguous" or the "testable" characteristics of requirements quality. The BA plans to re-write the requirement. Which of the following requirements is both unambiguous and testable?

  A. "The solution shall employ a blue background."

  B. "The solution shall employ a background color blue (HEX #0000FF)."

  C. "The solution shall employ a high-contrast between background and text."

  D. "The solution shall employ a background color that is viewable to a colored-blind user."

  Correct Answer: C

• Question 352:

  A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor's current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season's peak demand periods need a daily delivery capability of up to 100 tons.

  The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor's management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.

  A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3) loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).

  

  Preparing a customer order for loading takes about one hour. Upon the BA's observation, only 30% of trips have their orders available for loading when a truck arrives. This causes a waste of both the truck's and the driver's time.

  What should the BA recommend to eliminate such waste?

  A. Elicit requirements for a system to coordinate in advance order processing activities with all trips

  B. Begin assembling orders for the next trip immediately following the truck's departure

  C. Hire more warehouse staff (workers) so that order assembly is done faster and less waiting occurs

  D. Ask the drivers to call the operations team member if they are going to be late

  Correct Answer: B

• Question 353:

  A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor's current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season's peak demand periods need a daily delivery capability of up to 100 tons.

  The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor's management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.

  A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3) loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).

  

  Each truck can only make two trips a day. The BA has noticed that only 30% of trips have their orders available for loading when a truck arrives. Otherwise the truck has to wait one extra hour until the orders are picked and brought to the loading bay.

  If trucks are the only constraint, approximately how many hours are lost due to this downtime?

  A. 18 hours

  B. 20 hours

  C. 15 hours

  D. 17 hours

  Correct Answer: A

• Question 354:

  A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor's current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season's peak demand periods need a daily delivery capability of up to 100 tons.

  The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor's management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.

  A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3) loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).

  

  If the driver's average throughput is 0.6 tons/hour, how many hours per day would 15 drivers have to work to deliver 100 tons of merchandise?

  A. 12

  B. 9

  C. 10

  D. 11

  Correct Answer: D

• Question 355:

  A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor's current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season's peak demand periods need a daily delivery capability of up to 100 tons.

  The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor's management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.

  A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3) loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).

  

  What is the company's primary business objective in this scenario?

  A. Make more profit

  B. Defeat competitors

  C. Satisfy the customer

  D. Stabilize its performance

  Correct Answer: D

• Question 356:

  A software development company is in the process of creating a new product for their customer base. It has been several years since such a project has been initiated and the organization has created a new team to own and develop the product. The project team will be evaluated by the successful adoption of the product, which will be developed over the next 12 months.

  The team's business analyst (BA) has analyzed the current state in partnership with the product owner and has been meeting with senior management to identify the goals that need to be attained. A broad view of the business has been analyzed in order to have an understanding of how the company is currently providing value to its customer base.

  What has the BA evaluated to help determine value of the project?

  A. Internal assets

  B. External influencers

  C. Change strategy

  D. Business architecture

  Correct Answer: A

• Question 357:

  A software development company is in the process of creating a new product for their customer base. It has been several years since such a project has been initiated and the organization has created a new team to own and develop the product. The project team will be evaluated by the successful adoption of the product, which will be developed over the next 12 months.

  The team's business analyst (BA) has analyzed the current state in partnership with the product owner and has been meeting with senior management to identify the goals that need to be attained. A broad view of the business has been analyzed in order to have an understanding of how the company is currently providing value to its customer base.

  What has the BA been identifying that will be used to evaluate the solution?

  A. Business Needs

  B. Solution Requirements

  C. Success Measures

  D. Solution Limitations

  Correct Answer: B

• Question 358:

  A software development company is in the process of creating a new product for their customer base. It has been several years since such a project has been initiated and the organization has created a new team to own and develop the product. The project team will be evaluated by the successful adoption of the product, which will be developed over the next 12 months.

  The team's business analyst (BA) has analyzed the current state in partnership with the product owner and has been meeting with senior management to identify the goals that need to be attained. A broad view of the business has been analyzed in order to have an understanding of how the company is currently providing value to its customer base.

  After the BA completed the initial analysis, the information is reviewed with leadership.

  At this point in the project, what will the BA be presenting?

  A. Project timeline

  B. Project deliverables

  C. Resource staffing

  D. Expected benefits

  Correct Answer: B

• Question 359:

  A business analyst (BA) is working on a payment system (PS) implementation. A set of systems which should interact with a new system has been identified. The business analyst defined that a user with role of "Supervisor" in the PS must

  pass a two-factor authentication before an execution of the functions: "Change system parameters" and "Set up new supervisor." A user must have the role of "Supervisor" to use the standard functions "Send mail notification" or "Send SMS

  notification".

  The BA defined the following use cases:

  ?;Change system parameter";

  ?;Setup new superviso";

  ?;Send mail notificatio";

  ?;Send SMS notificatio";

  ?;Send notificatio";

  ?;Pass a two-factor authenticatio";

  The BA wants to create a Use Case diagram.

  What standard relationship should be defined between "Change system parameters", "Setup new supervisor" and "Pass a two-factor authentication"?

  A.

  B.

  C.

  D.

  Correct Answer: A

• Question 360:

  A business analyst (BA) is working on a payment system (PS) implementation. A set of systems which should interact with a new system has been identified. The business analyst defined that a user with role of "Supervisor" in the PS must

  pass a two-factor authentication before an execution of the functions: "Change system parameters" and "Set up new supervisor." A user must have the role of "Supervisor" to use the standard functions "Send mail notification" or "Send SMS

  notification".

  The BA defined the following use cases:

  ?;Change system parameter";

  ?;Setup new superviso";

  ?;Send mail notificatio";

  ?;Send SMS notificatio";

  ?;Send notificatio";

  ?;Pass a two-factor authenticatio";

  The BA wants to create a Use Case diagram.

  Which standard relationship should be defined between "Setup new supervisor" and "Send notification"?

  A.

  B.

  C.

  D.

  Correct Answer: C