A business analyst (BA) is compiling a communication plan by reviewing stakeholders and identifying the needs of the stakeholders. The BA organizes the stakeholders based on their needs and decides that all communication will be handled through e-mail so that information can be disseminated quickly and easily while maintaining a record. What has the BA missed in the stakeholder analysis?
A. Presentation materials
B. Preferences
C. Business objectives
D. Retention
A business analyst (BA) was tasked with eliciting requirements for a new product scheduling system. The BA interviewed and discussed the requirements with the manager and supervisor. The requirements were written and approved by both the supervisor and manager. Which stakeholders were missed in the requirements?
A. IT support
B. Project manager
C. Upper management
D. End users
The business analyst (BA) works in a global company and the majority of stakeholders are located in different countries. The BA already explained the core requirements during the initial meetings. However, due to the time zone differences it has been cumbersome to organize further meetings. What method should the BA use so the stakeholders can review the document before final approval?
A. Group collaboration
B. E-mail
C. Brainstorming
D. Collaborative games
An automobile manufacturer is undertaking a project intended to modify or replace the company's current timekeeping system. Negative employee reaction to change follows as word of the proposed solution spreads throughout the company. What could a business analyst (BA) do to prevent or reduce employee discontent?
A. Relay upper management support to stakeholders
B. Record negative employee reaction as a project risk
C. Propose cultural changes for the organization
D. Report potential sources of dissent to management
A business analyst (BA) is assessing the different solution proposals. What type of financial calculation would the BA use to determine which solution is worth investing in based on its breakeven point?
A. Internal rate of return
B. Discount rate
C. Return on investment
D. Net present value
A business analyst (BA) is working on improving solution performance and increasing value. The BA discovers that a set of interfaces and activities do not contribute to the final product either directly or indirectly. What should the BA recommend?
A. Provide a single solution for stakeholders thus reducing the cost of implementation
B. Remove or minimize interfaces and activities that do not provide value to the final product
C. Retire the current solution as it is not fulfilling the need for which it was created
D. Propose an organizational change to automate the work people perform
A business analyst (BA) assigned to a project has been asked to implement regulatory requirements based on priority. What type of traceability relationship can the BA use to find all the solution components that need to be implemented?
A. Validate
B. Satisfy
C. Derive
D. Dependency
A company is about to embark upon a large organizational change initiative that involves restructuring its service offerings. A senior business analyst (BA) is assigned the work of establishing performance measures for the business analysis work to be performed by the BA team. Which of the following performance measures is appropriate to assess the value delivered by the work products against the cost, time, and resource investments expended to create them?
A. Effectiveness
B. Significance
C. Strategic
D. Knowledge
A company wants to develop a product roadmap to guide future development efforts. The product owner asks a business analyst (BA) to lead the analysis effort. Feature suggestions have been compiled from customer support calls. Which of the following should the BA do first?
A. Determine the value of each feature
B. Compare the implementation costs of each feature
C. Prioritize the features in the backlog
D. Confirm the feature requests
A customer has provided a business analyst (BA) with many business requirements and some have inter-dependencies with other requirements. To ensure the requirements are delivered according to customer expectations, which requirements attribute should the BA consider including in the project requirements document?
A. Priority
B. Constraints
C. Unique identifier
D. Acceptance criteria
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