A business analyst (BA) has recently completed a comprehensive stakeholder analysis. Next, the BA would like to consider ways in which to ensure that the stakeholders remain engaged throughout the change strategy. Some of the considerations include timing and frequency, location, available tools, delivery methods, and the stakeholders' preferences. In which of the following plans would the BA document these considerations?
A. Communications Management Plan
B. Business Analysis Plan
C. Stakeholder Analysis Plan
D. Stakeholder Collaboration Plan
A company is reconfiguring its business processes to improve the quality of its products and lower operational costs. This includes defining metrics that will be used to evaluate the effectiveness of future change strategy. Which of the following techniques achieves this goal?
A. Business case
B. Decision modelling
C. Financial analysis
D. Balanced scorecard
Company A has been engaged to provide solution software to Company B as part of a combined service offering to Company C. This initiative requires a sub-project for Companies A and B to learn Company C's statutory requirements, a sub-project for Company A to write custom functionality for the solution, and a sub-project for Company B to develop infrastructure and support for the solution as well as the main project of implementation and cutover from Company C's current data processing solution to the service from Company B. How does the business analyst (BA) assign requirements to the various solution components to ensure all objectives are met?
A. Define Solution Approaches
B. Identify Improvement Opportunities
C. Allocate Requirements
D. Describe Design Options
A utility company found that its current billing system charges customers for their usage, but does so incorrectly when the system estimates reads on meters rather than performs actual reads. Company stakeholders would like to improve this aspect of the system but are hesitant to make changes because they are otherwise pleased with the system. A business analyst (BA) has completed a current state diagram and would like to start discussions on what the future state may look like. What information can the BA determine by having a current state diagram?
A. The strengths and weaknesses of the current system
B. The cost/benefit measures for the new system
C. The change management plan for implementation
D. The needs for the future state solution
After determining that the enterprise culture was the driving force behind recent solution change decisions, a business analyst (BA) has decided to conduct an enterprise-wide cultural assessment. What information can the BA expect to learn from the results?
A. Whether the stakeholders view the solution as something beneficial
B. Whether there will be an organizational impact as a result of the change.
C. That changes to the enterprise culture will better drive its actions
D. That internal dependencies limit the performance of the entire solution
In a requirements management effort, the business analyst (BA) has reviewed all the requirements and has completed assessing the various impacts of changes to some of the requirements. The BA is planning to share the impact of the changes to all the stakeholders and obtain a consensus in resolution of some of the changes. Which technique will help the BA obtain a resolution on the impact of the requirement changes?
A. Focus groups
B. Workshops
C. Interviews
D. Surveys
The stakeholder of a new product that is in early adaptive development has requested a change to an approved feature. How should the business analyst (BA) handle this change?
A. Change the business analysis approach to predictive
B. Obtain formal approval through change request process
C. Add the feature to the product backlog for future prioritization
D. Include the requirement in the next iteration
A business analyst (BA) is assigned a new project to improve a delivery process. Which of the following does the BA create as an output of the initial meeting with experts?
A. Information management approach
B. Elicitation activity plan
C. Entity relationship diagram
D. Current state flowchart
A business analyst (BA) conducts a process analysis on the business analysis practices that were used on the previous major implementation. From this the BA identifies and documents that there are three improvement areas which would make the business analysis process more efficient. In which business analysis artifact does the BA document these measures of improvement for the next piece of analysis work?
A. Skills assessment
B. Engagement approach
C. Governance approach
D. Performance assessment
A business analyst (BA) conducts a business rules analysis exercise to identify the organizational rules constraining the project. In addition to existing regulations and contracts, what else does the BA check?
A. Backlogs
B. Permissions matrix
C. Policies
D. Business case
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