IIBA IIBA Certifications CBAP Questions & Answers

• Question 171:

  A business analyst (BA) has been writing requirements for a project that has several stakeholders with varying levels of product expertise. What must the BA take into consideration to meet stakeholder perspectives?

  A. The competency of individual stakeholders

  B. The format of the requirements

  C. The types of diagrams produced

  D. The level of decomposition needed

  Correct Answer: D

• Question 172:

  A business analyst (BA) has been coordinating several meetings with stakeholders to reach consensus regarding the solution design to implement a global currency exchange system for an international bank. Consensus has not been reached yet, although BA has great communication skills and is trusted by all stakeholders. The stakeholders formally approved the business need initially.

  Why is there disagreement?

  A. The requirements are interpreted differently by each stakeholder.

  B. The requirements are incorrectly traced.

  C. The approval authority for the solution is unclear.

  D. More solution alternatives need to be generated.

  Correct Answer: A

• Question 173:

  As part of defining the business analysis approach for a project, the business analyst (BA) identifies the key stakeholders responsible for upcoming activities for the initial phase. The BA emails each of these stakeholders and asks when they can be finished. One stakeholder does not reply, one angrily comments that it is not their job and is too busy, and two respond saying that they do not understand what is being asked of them.

  What competencies can the BA draw on that would best assist with getting agreement from all these stakeholders?

  A. Personal accountability, time management, demonstrated trustworthiness

  B. Negotiation, conflict resolution, effective communication

  C. Industry knowledge, solution knowledge, organization knowledge

  D. Learning, creative thinking, problem solving

  Correct Answer: B

• Question 174:

  A business analyst (BA) is defining the decision making process for changes raised during a project and wants to understand the decision making authorities within the company. What might the BA do to gather this information?

  A. Market analysis

  B. Focus group

  C. Survey

  D. Cost benefit analysis

  Correct Answer: B

• Question 175:

  A company wants to launch an existing product in another channel and the business analyst (BA) is starting to perform the stakeholder analysis.

  

  Legend: Influence/Impact 1 to 5 (1 = very limited impact/influence: 5 = very high impact/influence). Considering the analysis, what values for influence and impact will the BA assign to the marketing?

  A. Influence = 3 and impact = 3

  B. Influence = 1 and impact = 3

  C. Influence = 3 and impact = 1

  D. Influence = 5 and impact = 5

  Correct Answer: D

• Question 176:

  A business analyst (BA) facilitated elicitation activities with subject matter experts and end users using observation, workshops, and interviews. After comparing the results, how should the BA resolve the variations?

  A. Identify a few key stakeholders to resolve the conflicts

  B. Set up additional activities to collaboratively resolve the issues

  C. Remove requirements that cause differences

  D. Weight the results from the observation because it is more reliable

  Correct Answer: B

• Question 177:

  The business sponsor of a project to automate a high risk, high profile process has expressed concerns that some activities people perform will be missed. The business analyst (BA) has already created a process flow with associated user stories.

  Which of the following actions will address the sponsor's concerns?

  A. Record the concerns in the risk register

  B. Schedule a formal review with the stakeholders

  C. Demonstrate traceability to the business case

  D. Review the final approved elicitation results

  Correct Answer: B

• Question 178:

  Whilst working on business requirements to improve a process, a business analyst (BA) has created flowcharts from the viewpoint of several different users. The stakeholders have expressed some confusion because the flows seem inconsistent.

  What ensures that the process models relate to each other?

  A. Roles and Permissions Matrix

  B. Organizational Model

  C. Future State Description

  D. Information Architecture

  Correct Answer: A

• Question 179:

  The business analyst (BA) has been tasked with assessing and recommending the best solution that fits an organization's need for a new third-party sales tool. What technique would be used for identifying suitable options?

  A. Balanced scorecard

  B. Decision analysis

  C. Vendor assessment

  D. Process analysis

  Correct Answer: A

• Question 180:

  A software company has won a contract to implement its product for a client. As part of the implementation work, a business analyst (BA) is asked to compile information about the other client applications that will integrate with the new system and provide the information graphically. To establish the boundaries of the new system, the business leaders need to know the interfacing client applications and the type of information that will be exchanged between the existing and new systems.

  Which type of diagram should the BA use?

  A. Process

  B. Sequence

  C. Activity

  D. Context

  Correct Answer: B