What is a result of the process Transition?
A. transition roadmap
B. transition plan
C. transition report
Which question will be raised during the making of a business case within business information management?
A. Is an assignment cost-effective to the IT provider?
B. Are there enough business benefits from a change to the information provisioning?
C. Does the IT provider charge competitive prices and tariffs?
Which product is not produced by the process cluster Use management?
A. a list of extra production assignments for the nightly batch process
B. an overview of the changes to the business information model
C. a completed correction of the content of the user manual
What is not an activity of the Change management process?
A. analysis of the necessity of a suggested change
B. determining the impact of a suggested change to other business processes
C. requesting an impact analysis from an IT service provider
What is an important result of Contract management?
A. a Dossier of Agreements and Procedures describing the interaction with the IT service provider
B. a procurement contract for the starting materials for the end user organization's production process
C. a Service Level Agreement with the business management regarding the business information management services
Who takes the final decision as to when a functional change to a mainframe application is to be released for use?
A. application management
B. business information management
C. technical infrastructure management
Which process is a connecting process at the operational level?
A. Information coordination
B. Operational supplier management
C. Transition
Which activity is within the scope of the management processes?
A. managing projects that change the information provisioning
B. monitoring how the information system is functioning
C. formulating the policy with respect to the content of the information provisioning
A marketing campaign has been planned by the sales and marketing department of the end user organization. Sales and marketing expects that the number of customers in the customer database will increase by 35%. Which process should act on this information?
A. Operational supplier management
B. Transition
C. Change management
A new version of an application is to be implemented. Which activity belongs to the Transition process?
A. installing the application on the end users' PCs
B. executing manual data conversions
C. training end users
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