ISEB ISEB Certification BH0-005 Questions & Answers

• Question 21:

  Which of the following is NOT a Core Asset Management process?

  A. Status accounting

  B. Asset identification

  C. Database management

  D. Asset evaluation.

  Correct Answer: D

• Question 22:

  The following SAM objective is part of which implementation stage? "Review of the risk register and the implementation of software risk mitigation actions using cost justifiable countermeasures".

  A. Staying there

  B. Getting there

  C. Preparation

  D. Proving you are staying there.

  Correct Answer: B

• Question 23:

  Which of the following should be included in the Business Case documentation?

  1.Recommended Implementation Plan 2.Business requirements and expected benefits 3.Executive Summary 4.Assessed alternative solutions

  A. All

  B. 2, 3 and 4

  C. 1, 2 and 4

  D. 1, 2 and 3.

  Correct Answer: A

• Question 24:

  Which of the following questions would you ask when considering if you are prepared for implementing SAM?

  1.Has the sponsorship for the SAM project been committed to at a senior management or board level? 2.Has the profile of SAM been raised within the organisation and is the SAM culture developing? 3.Has the budget been approved?

  A. 1 and 3

  B. 2 only

  C. 1 and 2

  D. 2 and 3.

  Correct Answer: C

• Question 25:

  Which of the following are Service Continuity and Availability Management activities?

  1.Ensuring the SAM database is backed up 2.Ensuring proofs of licenses are stored with adequate backup in the event of fire 3.Ensuring that hot backup systems are licensed

  A. 2 and 3

  B. 2 only

  C. 1 and 2

  D. All of them

  Correct Answer: D

• Question 26:

  What is important to establish within an organisation before buying any SAM tool?

  A. Funding

  B. Culture

  C. Technology framework

  D. Business Case.

  Correct Answer: B

• Question 27:

  Which of the following will the appointment of a single Software Asset Manager in an organisation facilitate?

  1.Provide a single point of contact for SAM matters 2.Concentrate the responsibility for implementing software upgrades in one post 3.Decrease the incidence of unused software licenses 4.Provide an owner for SAM processes

  A. 1, 3 and 4

  B. 1, 2, 3 and 4

  C. 1, 2 and 3

  D. 2, 3 and 4.

  Correct Answer: A

• Question 28:

  Which of the following is NOT a typical function of a License Management tool?

  A. Being able to facilitate the transfer of licenses held to different operational units

  B. Monitoring total purchase levels against agreements

  C. Being able to demonstrate effective licenses held, which requires linking of upgrade licenses with underlying full original licence

  D. Being able to manage stocks of unused licenses

  Correct Answer: B

• Question 29:

  As part of the taying there phase of implementation, it is essential that SAM processes are institutionalised and become part of what?

  A. Everyone's everyday job

  B. Standard operating procedures.

  C. ICT

  D. Project planning.

  Correct Answer: A

• Question 30:

  What should be clearly defined in the early stages of a SAM implementation?

  1.Scope and Terms of Reference 2.Sponsorship and Ownership 3.Processes, Roles and responsibilities

  A. All of them

  B. Only 1

  C. 2 and 3

  D. 1 and 2.

  Correct Answer: A