A manager has created a new report folder called "Awesome Team Reports" to store the reports that are relevant for the team. The manager wants to let the team lead add new reports to the folder and share access to the folder with the rest of the team.
Which level of access to the folder does the team lead need in order to complete this task?
A. Editor
B. Viewer
C. Administrator
D. Manager
A marketing user has received a file of leads to import into Salesforce. Which tool can be used to avoid duplicate lead records?
A. Data loader
B. Data Import Wizard
C. Merge leads function
D. Validation rules
Universal Containers needs to update data with information from an external financial system. What should an administrator do to accomplish this?
A. Use the data loader to match records between the systems.
B. Use the Excel connector to export records from both systems into Excel.
C. Use an external ID field to match records between the systems.
D. Use the data loader to match Salesforce records with the financial system.
The administrator has created new users for 10 new employees at Universal Containers. Why are these users unable to access the account object in the Salesforce org?
A. Users' profile requires permission to the account object.
B. Users' profile requires a sharing rule for accounts.
C. Users' roles are low on the Role hierarchy.
D. Organization-wide defaults are set to private.
Anytime an Opportunity is moved to Closed Won, Sales reps at Universal Containers (UC) are supposed to create a record on a child object of Opportunities called Survey Request. This action, however, does not always occur. Sales reps do not always populate all fields correctly. Which two tools should be used to remove permissions from Sales to create these records and automate record creation? Choose 2 answers
A. Approvals
B. Flow
C. Process Builder
D. Workflow
Which two groups of objects can be created when converting a lead? Choose 2 answers
A. Account, contact, lead conversion
B. Account, contact, opportunity
C. Person account, opportunity
D. Account, opportunity, order
Universal Containers has a custom object named Feedback which is used to capture Users' candid comments about their experiences at work. The sales team manager and all representatives have roles in the role hierarchy with sales
representatives directly under the sales team manager. HR requires that all Feedback records be private to each User. Managers should NOT have access to subordinates' Feedback records.
Which action should an administrator take to ensure this requirement is met?
A. Confirm Feedback object is set to Private and Uncheck 'Grant Access Using Hierarchies' in Organization-wide sharing.
B. Confirm Feedback object is set to Restricted and Uncheck 'Grant Access Using Hierarchies' in Organization-wide sharing.
C. Confirm Feedback object is set to Private and Uncheck 'Enable Role Hierarchy' in Organization- wide sharing.
D. Confirm Feedback object is set to Restricted and Uncheck Enable Role Hierarchy" in Organization- wide sharing.
A user profile has login hour restrictions set to Monday through Friday, 8:00 a.m. to 5:00 p.m. The user logged in at 4:30 p.m. on a Tuesday and it is now 5:01 p.m. Which application behavior should the user expect?
A. The user will be able to continue working and start new sessions.
B. The user will be logged out and any unsaved work-in-process will be saved.
C. The user will be logged out and any unsaved work-in-process will be lost.
D. The user will be able to continue working, but will be unable to start any new sessions.
Ursa Major Solar is experiencing quality assurance issues with a product line. An administrator needs to use a standard object to track the extent of the problem. Which standard object should be used?
A. Product
B. Case
C. Account
D. Opportunity
Universal Containers is having a quality control problem with one of its product lines. Which standard object can be used to track the extent of the problem?
A. Account
B. Opportunity Calculator
C. Case
D. Product
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