72301X Exam Details

  • Exam Code
    :72301X
  • Exam Name
    :Avaya Aura Communication Applications Support Certified
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :95 Q&As
  • Last Updated
    :Jan 10, 2026

Avaya 72301X Online Questions & Answers

  • Question 1:

    What are two ways to verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)? (Choose two.)

    A. Enable traceFW with the STUN/TURN option enabled.
    B. Enable traceSBC with the STUN/TURN option enabled.
    C. Enable traceHTTP with the STUN/TURN option enabled.
    D. Enable debug logging on SBCE and look in ipcs.log.

  • Question 2:

    In an Avaya Aura Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?

    A. NOTIFY
    B. SUBSCRIBE
    C. OPTIONS
    D. REGISTER

  • Question 3:

    Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

    1.

    Clearly stated the problem.

    2.

    Detailed the findings.

    3.

    Clarified the problem.

    When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?

    A. Install a patch to fix the problem.
    B. Praise individuals for contribution.
    C. Implement a solution.
    D. Update the Knowledge Management database.

  • Question 4:

    A technician is trying to access the Avaya Aura ?Media Server (AAMS) after receiving a troubleshooting ticket. After failing to enter the system using different web browsers, the technician realizes the incorrect URL was being used. Which URL must be used to access the AAMS web page?

    A. https: AAMS FQDN or IP address:8443/emlogin
    B. http: AAMS FQDN or IP address:8443/emlogin
    C. https: AAMS FQDN or IP address:443/emlogin
    D. https: SMGR FQDN or IP address:8443/emlogin

  • Question 5:

    Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?

    A. With SBCE, Remote Workers must use a different dial plan to Office Workers.
    B. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
    C. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
    D. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.

  • Question 6:

    Which three statements about the Avaya Session Border Controller for Enterprise (SBCE) are true? (Choose three.)

    A. Split horizon DNS with FQDN is recommended to allow smartphones to seamlessly register with Avaya Session Border Controller for Enterprise, when out of range of Wi-Fi over the Mobile network, and register direct with Avaya Aura Session Manager when connected to a corporate Wi-Fi.
    B. You must use HTTPS as opposed to HTTP when web browsing to the Element Management System (EMS).
    C. When ignoring traffic considerations, it is possible to co-reside WebRTC, Remote Worker, and SIP Trunking applications on the same Avaya Session Border Controller for Enterprise (SBCE).
    D. Remote Worker and SIP Trunking can use the same IP addresses for both services.
    E. You can SSH to Avaya Session Border Controller for Enterprise using PuTTY with standard port 22.

  • Question 7:

    Which three statements about Avaya Breeze TM with WebRTC Snap-in are true? (Choose three.)

    A. WebRTC uses a STUN/TURN server to relay WebRTC media from the public network through to the Avaya Aura Media Server (AAMS).
    B. WebRTC and Presence Services Snap-ins can co-reside on a General Purpose Cluster.
    C. WebRTC uses the Avaya Aura Media Server (AAMS) to convert WebRTC media to SIP mediA.
    D. The WebRTC Snap-in will validate the authorization token created and encrypted by the web server.
    E. The web browser uses the "Cluster IP Address" to reach an Avaya Breeze TM node when making a WebRTC call.

  • Question 8:

    Which three protocols assist the WebRTC functionality to overcome the Network Address Translations (NAT) challenges? (Choose three.)

    A. ICE
    B. SRTCP
    C. TURN
    D. HTTPS
    E. STUN

  • Question 9:

    Which types of certificates can be verified from the Avaya Aura Application Enablement Services (AES) web console?

    A. common a default Avaya SIP certificates
    B. only Avaya server certificates
    C. common and default Avaya server certificates
    D. default certificates and Avaya server certificates

  • Question 10:

    Avaya Aura Messaging (AAM) needs to communicate with Avaya Aura Session Manager (SM) whose identity certificates have been signed by Avaya Aura System Manager (SMGR) Certificate Authority (CA). How does AAM get a copy of the Trusted SMGR CA Certificate?

    A. The certificate is retrieved from SMGR automatically when AAM services are started.
    B. The certificate needs to be manually installed.
    C. The certificate installs as a result of running `initTM
    D. The certificate installs as a result of the enrollment process.

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