642-427 Exam Details

  • Exam Code
    :642-427
  • Exam Name
    :Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)
  • Certification
    :Cisco Certifications
  • Vendor
    :Cisco
  • Total Questions
    :262 Q&As
  • Last Updated
    :Dec 07, 2021

Cisco 642-427 Online Questions & Answers

  • Question 221:

    Refer to the exhibit.

    HQ_MRGL is assigned to the HQ IP phones. BR_MRPGL is assigned to the BR IP phones. The remote site BR IP phones only support G711 codec. When a call is placed from HQ phone, the call fails. Which statement indicates how this issue is resolved?

    A. Configure the Transcoder at the HQ site and assign it to HQ_MRG
    B. Configure the Transcoder at the BR site and assign it to BR_MRG
    C. The Transcoder should be assigned to its own MRG, which should then be assigned to the default device pool at HQ.
    D. A Transcoder is not needed. The HQ phones will automatically change over to G 711 codec.

  • Question 222:

    Refer to the exhibit.

    An engineer is troubleshooting an outbound call and needs to see each step of the dial plan as it is being parsed in the system. The engineer is not able to see all of the steps in the trace output. How can this problem be resolved?

    A. Change the SDL Trace Flush Immediately to True.
    B. No change is needed; the steps are automatically shown in trace files.
    C. Change the SDL TraceType Flag to 0x9000EC44
    D. Change the SDL Trace Max File Size to a higher number because it is not large enough to display dial plan steps.
    E. Change the Digit Analysis Complexity to TranslationAndAlternatePatternAnalysis.

  • Question 223:

    Refer to the Exhibit.

    The Exhibit shows the output of an unsuccessful RSVP call setup that uses G.711 codec. Which configuration on serial 0/1/0.121 would resolve that issue?

    A. ip rsvp bandwidth 40 40
    B. ip rsvp bandwidth 40 24
    C. ip rsvp bandwidth 96 80
    D. ip rsvp bandwidth 96 96
    E. ip rsvp bandwidth 80 16

  • Question 224:

    For settings that are related to Cisco Unified Communications Manager Device Mobility, which option shows the correct order of priority for overlapping parameters, from highest to lowest?

    A. roaming device pool settings, phone settings, home device pool settings
    B. phone settings, home device pool settings, roaming device pool settings
    C. home device pool settings, phone settings, roaming device pool settings
    D. home device pool settings, roaming device pool settings, phone settings

  • Question 225:

    Which troubleshooting tool is the most effective in parsing the large traces of call setup on many Cisco IP Phones that are registered in a Cisco Unified Communications Manager cluster to just two Cisco IP Phones?

    A. DNA
    B. RTMT
    C. sniffer filters
    D. the Triple combo tool

  • Question 226:

    As a voice administrator, you have received reports on issues with call dropping and call failures over a period of time. While troubleshooting, you find that there is a Code Yellow alert due to high CPU usage. You collect the logs that are shown below from the CLI of Cisco Unified Communications Manager.

    Nov5 05:12:15, cm01, Error, Cisco CallManager, ccm: 147897: Nov 05 05:12:15.268 UTC. %CCM_CALLMANAGER-CALLMANAGER-3-CodeYellowExit: CodeYellowExit Expected Average Delay:0 Entry Latency:20 Exit Latency:8 Sample Size:10Time Spent in Code Yellow:2 Number of Calls Rejected Due to Call Throttling:60 Total Code Yellow Exit:14 High Priority Queue Depth:0 Normal Priority Queue Depth:5 Low Priority Queue Depth:4 Cluster ID:StandAloneCluster Node ID:cms01, 3653 From these logs, what does "Time Spent in Code Yellow" indicate?

    A. A critical overload condition exists that may impact phone registration after 2 hours of this alert.
    B. The server stayed in a Code Yellow state for 2 seconds.
    C. The server stayed in a Code Yellow state for 2 milliseconds.
    D. The server stayed in a Code Yellow state for 2 minutes.
    E. The server needs a reboot within 2 hours.
    F. There is a call failure and, as a result, one call is rejected every 2 milliseconds.

  • Question 227:

    You have received a trouble ticket stating that an executive with an account at a bank cannot retrieve account information by phone. When the executive calls the bank, the call is answered and the executive is prompted to enter the account code. However, the bank does not seem to recognize the DTMF tones and disconnects the call.

    What is a possible solution to this problem?

    A. Configure the voice rtp send-recv command in the gateway.
    B. Set the Cisco Unified CallManager service parameter ToSendH225UserInfoMsg to True.
    C. Configure the progress_ind setup enable 3 command under the gateway VoIP dial peer.
    D. Configure the progress_ind alert enable 8 command under the gateway POTS dial peer.

  • Question 228:

    When using trace output to troubleshoot a Cisco Unified CallManager 5.0 problem, how can you collect and view the trace files?

    A. Download the RTMT plug-in from the Cisco Unified CallManager Serviceability page to view the preconfigured trace files.
    B. Configure the proper trace settings on the Cisco Unified CallManager Serviceability page and then use the embedded RTMT tool to view the trace files.
    C. Configure the proper alarms and traces on the Cisco Unified CallManager Administration page and view the output with the RTMT plug-in.
    D. Configure the proper trace settings on the Cisco Unified CallManager Serviceability page and download the RTMT plug-in from the CallManager Administration page to view the trace output.

  • Question 229:

    You are trying to access the GUI of Cisco Unified Communications Manager. However, it displays a "not accessible" error. In Cisco Unified Serviceability, which two services should you check for and ensure are running on the Control Center Network Services page? (Choose two.)

    A. Cisco Certificate Expiry Monitor
    B. Cisco CallManager
    C. Cisco Trust Verification Service
    D. System Application Agent
    E. Cisco Tomcat Stats Servlet
    F. Cisco Tomcat

  • Question 230:

    As a network administrator, you should be familiar with various commands. Which VoIP dial-peer configuration mode command can be used to specify a technology prefix of 2#, indicating that when the dial peer is used as an outgoing dial peer, a 2# will be prepended to the dial string sent to the gatekeeper?

    A. technology-prefix 2#
    B. h323-gateway voip tech-prefix 2#
    C. gw-type-prefix 2#
    D. tech-prefix 2#

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