642-427 Exam Details

  • Exam Code
    :642-427
  • Exam Name
    :Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)
  • Certification
    :Cisco Certifications
  • Vendor
    :Cisco
  • Total Questions
    :262 Q&As
  • Last Updated
    :Dec 07, 2021

Cisco 642-427 Online Questions & Answers

  • Question 181:

    What happens if CDP is not enabled on a switch port to which an IP phone is connected?

    A. The phone is unable to acquire an IP address.
    B. The phone cannot get its VLAN ID assignments.
    C. The phone cannot learn the address of the TFTP server.
    D. The switch will put the port into the errDisable state until CDP is enabled.

  • Question 182:

    Which of these is a correct definition of "Alert"? Select the best response.

    A. an event that provides the run-time status of a system, notifications when problems have occurred, and sometimes problem resolution
    B. an event that can be configured to send information to multiple destinations, each of which has its own alert event level
    C. an event, either a preconfigured or user-defined, that provides the current status and history of events in the Cisco Unified CallManager cluster
    D. an event that provides the current view and history of SDI/SDL messages, information from which is stored by Cisco Unified CallManager in an SQL server database

  • Question 183:

    You have a Cisco Unified Communications Manager cluster with four servers that are integrated with two Cisco Unity Connection servers and two Cisco Unified Contact Center Express servers. Some of the Cisco IP Phones are not implementing configuration changes that you assign to them.

    Which troubleshooting approach can you implement to have the Cisco IP Phones accept all configuration changes?

    A. Synchronize the databases in Cisco Unity Connection and Cisco Unified Contact Center Express.
    B. Synchronize the database between Cisco Unity Connection and of Cisco Unified Communications Manager.
    C. Synchronize the database between Cisco Unified Contact Center Express and Cisco Unified Communications Manager.
    D. Synchronize the database between the Publisher and the Subscriber of Cisco Unified Communications Manager.

  • Question 184:

    You have configured the Enable Keep Alive check box under Trace Filter Settings. How does this change the trace output?

    A. It adds TCP socket numbers between the endpoint and Cisco Unified CallManager for the session.
    B. It maps the unique TCP handle for the endpoint to the MAC address of the endpoint in the trace output.
    C. It adds the IP address of the endpoint in hex.
    D. It adds the SCCP messages and all fields sent as part of that message.

  • Question 185:

    Which three types of information are included in an alarm? (Choose three)

    A. explanation of event and recommended action
    B. application type, machine location, and cluster location
    C. an ordered list of locations to which an alarm was sent
    D. application name, machine name, and cluster name
    E. user-defined text that can be custom-defined
    F. the list of alarms and alarm levels for each location to which the alarm is sent

  • Question 186:

    Refer to the exhibit.

    The exhibit shows the output of debug isdn q931. An inbound PSTN call was received by an MGCP gateway that is registered with a Cisco Unified Communications Manager. The call failed to ring extension 3001. If the phone at extension 3001 is registered and reachable through the gateway inbound CSS, which two actions can resolve this issue? (Choose two.)

    A. Change the significant digits for inbound calls to 4 in the gateway configuration in Cisco Unified Communications Manager.
    B. Configure the digit strip 4 on the MGCP gateway configuration in Cisco Unified Communications Manager under Incoming Called Party Settings.
    C. Configure a translation pattern in Cisco Unified Communications Manager that can be accessed by the gateway CSS to truncate the called number to four digits.
    D. Configure a called-party transformation CSS on the gateway in Cisco Unified Communications Manager that includes a pattern that transforms the number from ten digits to four digits.
    E. Configure a voice translation profile in the MGCP Cisco IOS gateway with a voice translation rule that truncates the number from ten digits to four digits.
    F. Configure the Cisco IOS command num-exp 2288223001 3001 on the gateway.

  • Question 187:

    Echo is always present to some extent in all voice networks. For echo to be a problem, which three conditions must exist? (Choose three.)

    A. analog leakage between analog Tx and Rx paths
    B. sufficient echo amplitude to be perceived as annoying
    C. sufficient power from the talker's side to cause listener echo
    D. sufficient delay in echo return for echo to be perceived as annoying
    E. an analog two-wire to four-wire hybrid operating below 600 ohm impedance

  • Question 188:

    Which two issues cause a user to hear echoes when they talk on the phone? (Choose two.)

    A. path delay
    B. bad phone
    C. wiring
    D. circuit issues

  • Question 189:

    Which option describes what Cisco Unified Communications Manager does if a user logs into two mobility devices simultaneously?

    A. keeps both devices logged in
    B. asks for a different username and password
    C. logs the user out of the first device
    D. lets the person log into the Cisco Unified Presence Server

  • Question 190:

    When the remote destination of IP phone 3001 places an inbound PSTN call to extension 3002, the caller ID that is displayed on extension 3002 is 7700990255 of 3001. Which course of action can resolve this issue?

    A. Change the remote destination number to 7700l in the configuration.
    B. Change the service parameter matching Caller ID with remote Destination to Partial Match.
    C. Change the service parameter Number of Digits for caller ID partial Match to 12.
    D. Change the Privacy Setting from Default to Off.

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