3308 Exam Details

  • Exam Code
    :3308
  • Exam Name
    :Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :65 Q&As
  • Last Updated
    :Jul 12, 2026

Avaya 3308 Online Questions & Answers

  • Question 1:

    On a standalone Avaya Contact Recorder (ACR), which switch type must be configured for SIP recording?

    A. Communication Manager
    B. CS 1000
    C. CS200
    D. AACC (only)

  • Question 2:

    A technician is installing Avaya Contact Recorder (ACR) with Avaya Aura?Communication Manager on a customer site. What is the path to verify that the link to ACR is "UP"?

    A. System > Audit Trail
    B. General Setup > Communication Manager Interface
    C. Recorder Status > Server
    D. Operations > Bulk Recording

  • Question 3:

    Which two statements about the Server Readiness Validation tool are true? (Choose two.)

    A. It creates a report to show any trouble spots.
    B. It validates media drives.
    C. It validates database drives.
    D. It validates operating system settings.

  • Question 4:

    Where are Avaya Contact Recorder (ACR) alarms logged?

    A. In the Tomcat logs
    B. in the acr logs
    C. in the usage report logs
    D. in the var logs

  • Question 5:

    Which user details must be specified under the CCT username and CCT password options of the Avaya Aura?Contact Center Interface?

    A. CallRecordUser and its password
    B. any domain user and password
    C. a domain CCT username and password
    D. any local Windows username and password

  • Question 6:

    You have the following servers.

    1.

    Avaya Contact Recorder Master

    2.

    Avaya Contact Recorder Standby

    3.

    Avaya Contact Recorder Slave

    4.

    Centralize Search and Reply server

    What is the correct order for upgrading the Avaya Contact Recorder (ACR) servers?

    A. 1, 3, 2, 4
    B. 2, 1, 3, 4
    C. 3, 1, 2, 4
    D. 4, 1, 3, 2

  • Question 7:

    A customer has installed two Network Interface Cards (NICs) on an Avaya Contact Recording Server, and they are unable to capture Real-time Transport Protocol (RTP) packets.

    What are three possible reasons they are encountering this problemand (Choose three.)

    A. The wrong NIC has been selected to use for RTP.
    B. Both NICs belong to the same subnet, and are on a different subnet than the CLAN/H323, and AES IP address defined.
    C. There is no network path between both NICs and the recorded IP telephones.
    D. The gateway has not been set up on the NIC for only search and Replay purposes.
    E. There is no network path between the Avaya Aura?Communication Manager media resources and the NIC on the Avaya Contact Recording server to use for RTP.

  • Question 8:

    While waiting to activate an Avaya Contact Recording license, some tests are run with the five- day license. Once the full license is obtained, what is the path to update the Avaya Contact Recording to the full license?

    A. System > License > Change License
    B. System > Manage Users > Change License
    C. General Setup > Recorder > License
    D. General Setup > Recorder > Key Management Server

  • Question 9:

    What happens when the Framework installation fails?

    A. The installer will stop and quit from the tool. Once the issue is resolved, the installer will restart from the beginning of the installation.
    B. Failed components will be tracked in the installer's log file.
    C. Errors will appear in black text in the SR tool.
    D. All installation errors will appear on the alarms page of Element Manager.

  • Question 10:

    A customer's Avaya Contact Recorder (ACR) has been in production for the last 5 years. Recently you have noticed that that the var partition is low on disk space, even after performing the database vacuum and clearing unwanted files from the partition. What is the first step that must be performed to bring the size down?

    A. Identify the customer retention requirement, Login to the PostgreSQL, and delete the old call details manually.
    B. Identify the customer retention requirement, and Go to General Setup Recorder and change the "Retain call details for (months)" setting on the ACR webpage.
    C. Identify the customer retention requirement, and delete the old call recording from the call partition.
    D. Go to General Setup Recorder and change "Allow Full Database Vacuum on Startup if required".

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