CompTIA 220-1202 Online Practice Questions and Exam Preparation

CompTIA 220-1202 Online Questions & Answers

• Question 231:

  A technician follows the proper procedure for malware removal on an infected computer. However, the technician is unable to remove all the malware and decides to reload the OS.

  Which of the following should the technician select?

  A. Version upgrade
  B. System restore
  C. OS repair
  D. Clean install
  D. Clean install

• Question 232:

  After installing new webcam software, a PC experiences BSOD during videoconference calls. What should the technician do next?

  A. Update the anti-malware signature and scan the system
  B. File a warranty claim with the manufacturer
  C. Start in Safe Mode and roll back the device driver
  D. Reconnect the webcam to the computer
  C. Start in Safe Mode and roll back the device driver

• Question 233:

  A user decides to switch to Windows from Linux and is trying to migrate data using an external USB hard disk. However, when the user connects the cable to the Windows machine, an error message appears stating the device must be formatted before it can be used. The hard disk works as expected when connected to the Linux machine. Which of the following should the user do to resolve this issue?

  A. Configure Windows firewall to allow data from Linux systems
  B. Replace the cable with Windows-supported hardware
  C. Apply a firmware update from the PC manufacturer
  D. Update the file allocation system to exFAT
  D. Update the file allocation system to exFAT

• Question 234:

  MFA for a custom web application on a user's smartphone is no longer working. The last time the user remembered it working was before taking a vacation to another country. Which of the following should the technician do first?

  A. Verify the date and time settings
  B. Apply mobile OS patches
  C. Uninstall and reinstall the application
  D. Escalate to the website developer
  A. Verify the date and time settings

• Question 235:

  Every time a user loads a specific spreadsheet, their computer is temporarily unresponsive. The user also notices that the title bar indicates the application is not responding. Which of the following would a technician most likely inspect?

  A. Anti-malware logs
  B. Workstation repair options
  C. Bandwidth status as reported in the Task Manager
  D. File size and related memory utilization
  D. File size and related memory utilization

• Question 236:

  A technician notices that the weekly backup is taking too long to complete. The daily backups are incremental. Which of the following would most likely resolve the issue?

  A. Changing the backup window
  B. Performing incremental weekly backups
  C. Increasing the backup storage
  D. Running synthetic full weekly backups
  D. Running synthetic full weekly backups

• Question 237:

  A user calls the help desk to report potential malware on a computer. The anomalous activity began after the user clicked a link to a free gift card in a recent email. The technician asks the user to describe any unusual activity, such as slow performance, excessive pop-ups, and browser redirections.

  Which of the following should the technician do next?

  A. Advise the user to run a complete system scan using the OS anti-malware application.
  B. Guide the user to reboot the machine into safe mode and verify whether the anomalous activities are still present.
  C. Have the user check for recently installed applications and outline those installed since the link in the email was clicked.
  D. Instruct the user to disconnect the Ethernet connection to the corporate network.
  D. Instruct the user to disconnect the Ethernet connection to the corporate network.

• Question 238:

  Which of the following commands can a technician use to view the contents of a single file on a Linux terminal?

  A. chmod
  B. cat
  C. ls
  D. sudo
  B. cat

• Question 239:

  A customer is upgrading their workstation from Windows 10 to Windows 11. They perform a clean installation from a USB drive. After the system restarts, the installer loads again.

  Which of the following should the user do to complete the installation?

  A. Run chkdsk from the USB.
  B. Turn off TPM.
  C. Change MBR to UEFI.
  D. Remove the USB drive.
  D. Remove the USB drive.

• Question 240:

  An end user's computer is unable to start. A technician examines the machine and does not hear any unusual noises but determines that no OS is found.

  Which of the following is most likely corrupt?

  A. Basic input/output system
  B. New Technology File System
  C. Trusted Platform Module
  D. Master boot record
  D. Master boot record