220-1202 Exam Details

  • Exam Code
    :220-1202
  • Exam Name
    :CompTIA A+ Core 2 (2026)
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :412 Q&As
  • Last Updated
    :May 28, 2026

CompTIA 220-1202 Online Questions & Answers

  • Question 161:

    A user needs to download some files from a vendor website. Downloading the specific file type is blocked when using the Microsoft Edge web browser. A technician determines that the files the user wants to download are safe.

    Which of the following should the technician configure to allow these files to be downloaded?

    A. Defender
    B. SmartScreen
    C. User Account Control
    D. Firewall

  • Question 162:

    Which of the following is an example of an application publisher including undisclosed additional software in an installation package?

    A. Virus
    B. Ransomware
    C. Potentially unwanted program
    D. Trojan

  • Question 163:

    Each time a user tries to go to the selected web search provider, a different website opens.

    Which of the following should the technician check first?

    A. System time
    B. IP address
    C. DNS servers
    D. Windows updates

  • Question 164:

    A technician recently installed a program that uses several anti-piracy technologies.

    When the program is launched, it briefly opens and then closes.

    Which of the following is most likely the reason?

    A. 32-bit program on a 64-bit computer
    B. CPU incompatibility
    C. Outdated video card drivers
    D. USB key not plugged in

  • Question 165:

    A user's Android smartphone frequently restarts when running a specific application. The smartphone is running the latest OS patch, and all applications are confirmed to be up to date. The issue began after the user installed several new applications the previous week.

    Which of the following steps should a technician take first?

    A. Clear the storage cache for the crashing application.
    B. Uninstall the latest OS patch.
    C. Perform a factory reset on the smartphone.
    D. Test the application on another smartphone.

  • Question 166:

    A user's new laptop, which was advertised as gaming ready, is performing slowly when the user is playing a modern game. However, when the user is playing a less resource-demanding game, the user does not see any lag.

    Which of the following should a technician do to resolve the issue?

    A. Overclock the RAM.
    B. Enable NIC teaming.
    C. Select dedicated graphics.
    D. Activate CPU hyperthreading.

  • Question 167:

    A technician thinks that an application a user downloaded from the internet may not be the legitimate one, even though the name is the same. The technician needs to confirm whether the application is legitimate. Which of the following should the technician do?

    A. Compare the hash value from the vendor.
    B. Run Task Manager and compare the process ID.
    C. Run the application in safe mode.
    D. Verify the file name is correct.

  • Question 168:

    A customer brings a recently purchased laptop back to the store. The customer states that the laptop is defective and requests a new unit. The service representative identifies that the laptop was damaged by liquids.

    Which of the following should the service representative most likely do first?

    A. Accept the defective laptop and provide a replacement.
    B. Decline the request and report the case to the service manager.
    C. Review applicable warranty and alternatives to manage special cases.
    D. Escalate the issue to the manufacturer or legal department for further actions.

  • Question 169:

    An incident handler needs to preserve evidence for possible litigation. Which of the following will the incident handler MOST likely do to preserve the evidence?

    A. Encrypt the files
    B. Clone any impacted hard drives
    C. Contact the cyber insurance company
    D. Inform law enforcement

  • Question 170:

    SIMULATION

    Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue. Click on individual tickers to see the ticket details. View attachments to determine the problem.

    Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

    A. Check the answer in expalation.
    B. PlaceHolder
    C. PlaceHolder
    D. PlaceHolder

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