Exam Details

  • Exam Code
    :220-1102
  • Exam Name
    :CompTIA A+ Certification: Core 2
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :892 Q&As
  • Last Updated
    :May 17, 2025

CompTIA CompTIA Certifications 220-1102 Questions & Answers

  • Question 471:

    A workstation is displaying a message indicating that a user must exchange cryptocurrency for a decryption key. Which of the following is the best way for a technician to return the device to service safely?

    A. Run an AV scan.

    B. Reinstall the operating system.

    C. Install a software firewall.

    D. Perform a system restore

    E. Comply with the on-screen instructions.

  • Question 472:

    A salesperson's computer is unable to print any orders on a local printer that is connected to the computer. Which of the following tools should the salesperson use to restart the print spooler?

    A. Control Panel

    B. Processes

    C. Startup

    D. Services

  • Question 473:

    Which of the following helps ensure that a piece of evidence extracted from a PC is admissible in a court of law?

    A. Data integrity form

    B. Valid operating system license

    C. Documentation of an incident

    D. Chain of custody.

  • Question 474:

    A network technician is deploying a new machine in a small branch office that does not have a DHCP server. The new machine automatically receives the IP address of 169.254.0.2 and is unable to communicate with the rest of the network. Which of the following would restore communication?

    A. Static entry

    B. ARP table

    C. APIPA address

    D. NTP specification

  • Question 475:

    A user wants to back up a Windows 10 device. Which of the following should the user select?

    A. Devices and Printers

    B. Email and Accounts

    C. Update and Security

    D. Apps and Features

  • Question 476:

    A technician is unable to completely start up a system. The OS freezes when the desktop background appears, and the issue persists when the system is restarted. Which of the following should the technician do next to troubleshoot the issue?

    A. Disable applicable BIOS options.

    B. Load the system in safe mode.

    C. Start up using a flash drive OS and run System Repair.

    D. Enable Secure Boot and reinstall the system.

  • Question 477:

    A remote user contacts the help desk about an email that appears to be distorted. The technician is unsure what the user means and needs to view the email to assist with troubleshooting. Which of the following should the technician use to assist the user?

    A. VNC

    B. SSH

    C. VPN

    D. RMM

  • Question 478:

    A technician is familiar with most personnel at a customer's location and has clearance to work unsupervised. Which of the following describes how the technician should handle personal communication while on site?

    A. Respond to calls and text messages while on site but not when working directly with personnel.

    B. Respond to calls and text messages only from family.

    C. Respond to calls and text messages only when an emergency situation requires a response.

    D. Respond to calls and text messages discreetly while on site.

  • Question 479:

    Which of the following Windows 10 editions is the most appropriate for a single user who wants to encrypt a hard drive with BitLocker?

    A. Professional

    B. Home

    C. Enterprise

    D. Embedded

  • Question 480:

    A user connected a smartphone to a coffee shop's public Wi-Fi and noticed the smartphone started sending unusual SMS messages and registering strange network activity. A technician thinks a virus or other malware has infected the device. Which of the following should the technician suggest the user do to best address these security and privacy concerns? (Choose two.)

    A. Disable Wi-Fi autoconnect.

    B. Stay offline when in public places.

    C. Uninstall all recently installed applications.

    D. Schedule an antivirus scan.

    E. Reboot the device.

    F. Update the OS.

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