CompTIA 220-1101 Online Practice Questions and Exam Preparation

CompTIA 220-1101 Online Questions & Answers

• Question 911:

  Which of the following cloud models would multiple organizations in the same industry most likely use?

  A. Public
  B. Hybrid
  C. Community
  D. Private
  C. Community

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  Explanation

• Question 912:

  A technician is preparing laptops for deployment to a medical department. The laptops require SSD-level encryption to be enabled, but BitLocker refuses to turn it on. An error message states that a BIOS-level setting has not been turned on. Which of the following should the technician check FIRST when troubleshooting this issue?

  A. Recorder the priority in Widows Boot Manager.
  B. Check to make sure Secure Boot is turned on.
  C. Ensure that the Trusted Platform Module enabled.
  D. Verify that the latest updates are installed.
  C. Ensure that the Trusted Platform Module enabled.

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  Explanation

  The Trusted Platform Module (TPM) is a hardware component that provides cryptographic functions and secure storage for encryption keys, passwords, and certificates. BitLocker requires a TPM to be enabled and activated in the BIOS or UEFI settings of the laptop in order to use SSD-level encryption. The technician should check that the TPM is enabled and activated before trying to turn on BitLocker.

  https://partners.comptia.org/docs/default-source/resources/a-core-series-combined-content-guide (page 34)

• Question 913:

  Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually.

  Which of the following would be the BEST way for a technician to assist Joe?

  A. Log into the same email provider on the new device, and restore the contacts and dates.
  B. Create a Bluetooth connection between Joe's devices, and copy his contacts and calendar.
  C. Back up the old mobile device to a PC, and import the contacts and schedule from the PC.
  D. Use NFC to transfer all compatible data from one device to the other.
  A. Log into the same email provider on the new device, and restore the contacts and dates.

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  Explanation

• Question 914:

  The printer in a main office repeatedly jams.

  Which of the following tasks should a support technician do to solve the issue?

  A. Apply a maintenance kit.
  B. Replace toner or ink cartridges.
  C. Install a new ribbon.
  D. Change the printhead.
  A. Apply a maintenance kit.

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  Explanation

  A maintenance kit includes components like rollers and other parts that tend to wear out over time, which are common causes of printer jamming. Replacing toner, ink cartridges, or ribbons would not directly address paper jams. This troubleshooting step aligns with the CompTIA A+ Core 1 objective regarding maintaining printers for optimal performance.

• Question 915:

  Every time a user submits a print job, the user receives an error from the printer requesting A4 paper. No other users in the office are having printing issues.

  Which of the following is the best way to address the user's issue?

  A. Reinstall the printer driver on the user's computer.
  B. Print to a different printer in the office.
  C. Set the printer defaults in the Control Panel to print to letter-sized paper.
  D. Have the user check the page size on every print job.
  C. Set the printer defaults in the Control Panel to print to letter-sized paper.

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  Explanation

  When a user consistently receives an error requesting A4 paper for print jobs, and no other users are experiencing similar issues, it indicates a possible misconfiguration in the user's printer settings. By setting the printer defaults in the Control Panel to use letter-sized paper, which is more common in some regions, this ensures that the user's print jobs are aligned with the available paper size in the office printer. This approach addresses the root cause of the issue by ensuring that the default settings match the paper size used in the office, eliminating the need for the user to adjust settings for each print job.

  References:

  Adjusting printer default settings is a standard procedure for resolving paper size mismatch errors, as documented in printer setup and troubleshooting guides.

• Question 916:

  A technician who works in a high-security environment needs to set up a laptop with triple monitors for a new security employee. All USB ports are disabled due to security policies. Which of the following should the technician do to BEST meet the requirements?

  A. Install a splitter cable
  B. Install a discrete graphics card.
  C. use an HDMI switch.
  D. Implement a docking station.
  D. Implement a docking station.

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  Explanation

  This is because a docking station can connect multiple monitors to a laptop without using USB ports, which are disabled in this scenario. A splitter cable would only allow two monitors to be connected, not three. A discrete graphics card would require opening the laptop and installing hardware, which may not be feasible or allowed in a high- security environment. An HDMI switch would only allow one monitor to be active at a time, not all three simultaneously.

• Question 917:

  A technician is troubleshooting a user's laptop that randomly turns off. The technician disassembles the laptop and notices that various pieces of small sticker paper within the device have changed color from red to blue. Which of the following is the most likely cause of the laptop's issues?

  A. Broken screen
  B. Liquid damage
  C. Swollen battery
  D. Overheating
  B. Liquid damage

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  Explanation

  One of the possible causes of a laptop randomly turning off is liquid damage, which can cause short circuits, corrosion, and overheating of the internal components1. Liquid damage can be hard to detect, especially if the laptop has been dried or cleaned after the spill2. However, one of the indicators of liquid damage is the presence of small sticker paper within the device that changes color from red to blue3. These stickers are called liquid contact indicators (LCIs), and they are designed to show if a device has been exposed to water or other liquids3. LCIs are usually red when dry, but they turn blue or purple when wet3. LCIs are often placed near the ports, battery, keyboard, and motherboard of laptops and other electronic devices3. LCIs can help technicians diagnose liquid damage and determine if the device is covered by warranty or not3.

• Question 918:

  A network technician has been tasked with creating a patch cable. The RJ45 connectors will not slay attached to the cable. Which of the following tools Is needed to fix this Issue?

  A. Cable tester
  B. Crimper
  C. Punchdown tool
  D. Loopback plug
  B. Crimper

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  Explanation

  A crimper is a tool that is used to crimp (attach) an RJ45 connector onto the end of a patch cable. The crimper applies pressure to the connector to make a permanent connection between the connector and the cable, ensuring that the

  connector will stay attached to the cable.

  A cable tester is used to test the connectivity of a network cable. A punchdown tool is used to terminate network cables in a patch panel or keystone jack. A loopback plug is a diagnostic tool that is used to test network interfaces by simulating

  network traffic.

  CompTIA A+ Core 1 Exam Guide, page 92.

• Question 919:

  A user reports that, despite manually changing the date and time on a computer, the changes always revert after the computer is turned off for a period of time.

  Which of the following should the technician consider first?

  A. OS updates
  B. CMOS battery
  C. NTP server
  D. RAM
  B. CMOS battery

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  Explanation

  The CMOS battery powers the real-time clock (RTC) on the motherboard, which maintains the date and time when the computer is turned off. If the battery fails, the system will lose date and time settings, reverting to defaults on restart.

  Why Not A (OS updates): While OS updates can sometimes cause time issues, they don't typically affect changes persisting after shutdown.

  Why Not C (NTP server): An incorrect NTP server setting would cause the system to synchronize incorrectly, but this issue relates to time resetting during power-off.

  Why Not D (RAM): RAM is volatile memory and unrelated to storing persistent time settings.

  Core 1 (220-1101), Section 3.4, motherboard troubleshooting.

• Question 920:

  Which of the following cloud-computing concepts describes an environment in which various internal VM servers for a specific organization are stored within both a physical server and a cloud environment?

  A. Private
  B. Hybrid
  C. Community
  D. Public
  B. Hybrid

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  Explanation

  In a hybrid cloud environment, various internal virtual machine (VM) servers for a specific organization are stored within both a physical server and a cloud environment. This setup allows for flexibility, scalability, and a balance between utilizing on-premises infrastructure and cloud resources.