CompTIA 220-1101 Online Practice Questions and Exam Preparation

CompTIA 220-1101 Online Questions & Answers

• Question 591:

  A customer recently moved a high-end graphics card from a known-working computer to a different computer. The computer works without issue when viewing email and web pages or when using certain applications. However, when a game with high-end graphics requirements is opened, the program will run for a few minutes before the computer shuts down. Which of the following is MOST likely causing the problem?

  A. Power supply wattage
  B. Video RAM
  C. CPU frequency
  D. Monitor resolution
  A. Power supply wattage

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  Explanation

• Question 592:

  A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history. Which of the following should the technician do NEXT?

  A. Disconnect the printer power for troubleshooting.
  B. Install a printer roller kit.
  C. Replace the overheating fuser.
  D. Replace the paper with thicker paper stock.
  A. Disconnect the printer power for troubleshooting.

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  Explanation

  The first step in troubleshooting a printer issue is to disconnect the printer power to avoid electric shock or further damage to the printer. The technician can then inspect the fuser and determine if it needs to be replaced or repaired. Installing a printer roller kit or replacing the paper with thicker paper stock will not solve the problem of the overheating fuser. Replacing the fuser without disconnecting the power is dangerous and not recommended.

  References: https://www.comptia.org/certifications/a#examdetails https://www.comptia.org/blog/what-is-a-fuser

• Question 593:

  A customer brings a phone top a repair shop because it is experiencing extreme slowness and applications are crashing. A technician attempts to install a diagnostic application. but the installation fails. Which of the following should the technician do FIRST to troubleshoot the issue?

  A. Check the storage space.
  B. Inspect the screen for damage.
  C. Install the latest updates.
  D. Recalibrate the digitizer.
  A. Check the storage space.

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  Explanation

  One of the possible causes of extreme slowness and application crashes on a phone is low or insufficient storage space. This can affect the performance and functionality of the phone, as well as prevent new applications from being installed

  or updated. The technician should check the storage space on the phone and see if there is enough free space available for the diagnostic application and other operations. The technician should also advise the customer to delete or move

  any unnecessary or unused files, apps, or data from the phone to free up some space.

  https://partners.comptia.org/docs/default-source/resources/a-core-1-content-guide (page10)

• Question 594:

  A SOHO user's network printer has been without power for the last few days. After turning the printer back on, the user cannot connect to it.

  Which of the following is the most probable cause?

  A. The printer has a static IP address.
  B. The printer has a dynamic IP address.
  C. The printer has an APIPA.
  D. The printer has a public IP address.
  B. The printer has a dynamic IP address.

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  Explanation

  If the printer uses a dynamic IP address and has been without power, the DHCP lease may have expired, and the printer may have been assigned a new IP address. Devices attempting to connect using the old IP address will fail.

  Why Not A (The printer has a static IP address): A static IP address would remain unchanged, so this would not cause the issue.

  Why Not C (The printer has an APIPA): APIPA (Automatic Private IP Addressing) would occur only if the printer cannot contact the DHCP server, but this isn't described in the scenario.

  Why Not D (The printer has a public IP address): A public IP address is irrelevant in a local network scenario.

  Core 1 (220-1101), Section 2.6, IP address management.

• Question 595:

  A user is unable to hear sound from a laptop. However, the user can hear sound when connected to a Bluetooth headset.

  Which of the following actions would most likely resolve the issue?

  A. Updating the Bluetooth drivers
  B. Toggling the laptop's mute setting
  C. Updating the speaker drivers
  D. Replacing the laptop's speakers
  B. Toggling the laptop's mute setting

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  Explanation

  If the user can hear sound through a Bluetooth headset but not through the laptop's internal speakers, the issue is likely related to the laptop's audio settings. One of the most common causes is that the laptop's speakers might be muted, either in the system settings or via a hardware mute button. This is the simplest and most likely solution to the problem.

  Toggling the laptop's mute setting: Checking whether the laptop is muted, either through the keyboard shortcut or the system sound settings, is a quick way to resolve this common issue.

  Why the other options are incorrect:

  Updating the Bluetooth drivers: The issue is not with the Bluetooth headset, as it is working correctly. The problem is with the laptop's speakers. Updating the speaker drivers: Updating the drivers is not the first step in troubleshooting, as the issue is more likely related to settings rather than outdated drivers. Replacing the laptop's speakers: This is an extreme step and unlikely to be necessary if the problem is simply related to audio settings. This scenario covers hardware troubleshooting and falls under the Hardware and Software Troubleshooting domain in the CompTIA A+ Core 1 exam.

• Question 596:

  Users are complaining that the audio from a presenter is choppy and unintelligible.

  Which of the following is causing the issue?

  A. Webcam
  B. Digitizer
  C. inverter
  D. Microphone
  D. Microphone

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  Explanation

  Choppy or unintelligible audio is typically caused by issues with the microphone, such as poor quality, hardware defects, or misconfiguration.

  Why Not A (Webcam): The webcam handles video, not audio.

  Why Not B (Digitizer): A digitizer relates to touchscreens, not audio.

  Why Not C (Inverter): Inverters manage power for displays, not audio.

  Core 1 (220-1101), Section 3.6, audio troubleshooting.

• Question 597:

  A technician is troubleshooting a laptop that is unable to browse the internet when connected to the company's wireless network. The technician has verified network connectivity is functional when using an Ethernet cable. Which of the following should the technician use to check if the laptop's wireless NIC is functional?

  A. Hotspot
  B. Near-field communication
  C. Ethernet tap
  D. Spectrum analyzer
  A. Hotspot

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  Explanation

  A hotspot is a wireless access point that provides internet access to devices that are connected to it. The technician can use a hotspot to check if the laptop's wireless NIC is functional by connecting the laptop to the hotspot and then trying to

  browse the internet. If the laptop is able to browse the internet, then the wireless NIC is functional. Near-field communication (NFC) is a wireless technology that allows two devices to communicate with each other when they are in close

  proximity. NFC is not typically used to check if a wireless NIC is functional.

  An Ethernet tap is a device that is used to monitor network traffic. An Ethernet tap is not typically used to check if a wireless NIC is functional. A spectrum analyzer is a device that is used to measure the frequency spectrum of a signal. A

  spectrum analyzer is not typically used to check if a wireless NIC is functional.

  Therefore, the correct answer is A. Hotspot.

• Question 598:

  Some users are unable to access the Internet form their workstations. A technician runs the ipconfig command on one of the workstations and sees the following:

  

  The technician pings 8.8.8.8 and gets no response. Next, the technician pings 192.168.1.1 and gets no response. The technician is able to successfully ping an adjacent workstation but cannot ping the print server on the floor below. Which of the following is the MOST likely cause of the Internet connectivity issue in the office?

  A. There is a problem with a router in the office
  B. There is a problem with a DNS server in the office
  C. The users are not getting correct IP addresses from the DHCP server
  D. The wireless access point in the area is down
  A. There is a problem with a router in the office

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  Explanation

• Question 599:

  A technician sets up secure print and configures an NFC device that will authenticate users for access.

  Which of the following will the NFC device most likely use to authenticate?

  A. Badging
  B. Password
  C. Passcode
  D. Biometrics
  A. Badging

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  Explanation

  NFC (Near Field Communication) devices commonly authenticate users through methods like badging, where a user's badge or ID card, enabled with NFC, grants access. Passwords and passcodes are not NFC methods, while biometrics are typically used in high-security areas with specific hardware. NFC's authentication, as outlined in the CompTIA A+ Core 1 objectives, facilitates access in environments needing convenient user verification.

• Question 600:

  A fast-food restaurant has been using a printer to create sales receipts on a PoS kiosk. The restaurant recently purchased a new brand of receipt paper rolls. After installing one of the new rolls, the printer outputs blank paper. Which of the following is the MOST likely cause of the issue?

  A. The ink cartridge is empty.
  B. The pickup rollers are dirty.
  C. The transfer belt is defective.
  D. Non-thermal paper is installed.
  D. Non-thermal paper is installed.

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  Explanation

  https://pandapaperroll.com/receipt-paper-types/