Oracle 1Z0-1064-20 Online Practice Questions and Exam Preparation

Oracle 1Z0-1064-20 Online Questions & Answers

• Question 51:

  You are creating orediting a SmartText entry. Which four options can you insert into the entry?

  A. URLs
  B. Tables
  C. Images
  D. Variables
  E. Text
  F. Other SmartText entries
  B. Tables
  D. Variables
  E. Text
  F. Other SmartText entries

• Question 52:

  If you want to disable the ability to delete activities for all users, what action should you perform?

  A. Remove the "delete activities" button from all pages used by the users who have this access.
  B. Remove the "delete activities" role from all the users who have this role.
  C. Remove the "delete activities" privilege from all the roles for users who have this access.
  D. Remove the users of the roles who have the "delete activities" access.
  D. Remove the users of the roles who have the "delete activities" access.

• Question 53:

  One of your service agents needs a new search filter on his Service Requests' list page.

  How can the agent achieve this?

  A. Add fields from the advanced search functionality.
  B. Grant the agent Administrator permissions to addnew search filters.
  C. Create a new search through the application composer.
  D. Create several personalized searches and create them to each other.
  C. Create a new search through the application composer.

• Question 54:

  Your customer has noticed thatemails are being retrieved every day only at 3:00 PM. This behavior began three days ago and no configuration changes were made during that time.

  What is the cause of this new behavior?

  A. a configured job to process inbound emails
  B. an inbound message filter per time schedule
  C. a configured profile option to schedule the retrieval of emails
  D. an inbound message filter per sender
  B. an inbound message filter per time schedule

• Question 55:

  You have just created a new Digital Customer Service (DCS) application and now you need to add a user-registration option.

  Which three steps should you perform to configure userself-registration in your DCS application?

  A. Configure the self-registrations to restrict registration to only existing Contacts.
  B. Configure your self-registrations so that they are automatically approved.
  C. Enable the self-registration steps in the"Manage Digital Customer Service Registration Profile Options" task.
  D. Disable the anonymous access option in your DCS application.
  A. Configure the self-registrations to restrict registration to only existing Contacts.
  B. Configure your self-registrations so that they are automatically approved.
  D. Disable the anonymous access option in your DCS application.

• Question 56:

  To create anew Survey object, you create a sandbox and set it as active.

  Which two statements are correct while creating your Survey object in Application Composer?

  A. Multiple users cannot use your sandbox at the same time.
  B. You can set a second sandbox as Activeat the same time in order to begin working on another new object.
  C. Your changes won't be available to any other sandbox or to any application in the mainline application layer until you have published your sandbox.
  D. Your changes are isolated and do not impact other users' configuration environments or the production environment.
  C. Your changes won't be available to any other sandbox or to any application in the mainline application layer until you have published your sandbox.
  D. Your changes are isolated and do not impact other users' configuration environments or the production environment.

• Question 57:

  Which six Digital Customer Service (DCS) parts can be modified using Visual Builder Cloud Service (VBCS)?

  A. Object triggers
  B. Templates
  C. Business objects
  D. Languages
  E. Object workflows
  F. Pages
  G. Themes
  H. UI components
  A. Object triggers
  B. Templates
  C. Business objects
  E. Object workflows
  F. Pages
  G. Themes

• Question 58:

  Your customer has warned you that non-English speakers are going to get access to articles but all your articles are written in English.

  Whichoption allows the customer to address the problem, so that all users can get articles in their native language?

  A. Modify the original base locales of the articles to match the target language.
  B. Deploy the Auto-Translate option on existing articles andturn on the "auto-Translate new articles" feature.
  C. Enable new locales for the languages to be used and provision designated users to translate the articles.
  D. Diagnose the usage of the articles to eliminate all nonused documents to avoid unnecessary translations.
  C. Enable new locales for the languages to be used and provision designated users to translate the articles.

• Question 59:

  Your customer has three service request child categories under the top-level service requestcategory "Accounts":

  Gold Accounts Silver Accounts Basic Accounts

  You now want to disable the "Silver Accounts" category. Which option meets the requirement?

  A. In Setup and maintenance > Service > Setup > Service Request > manage service Request Childcategories, search for the "Accounts" category and deselect the "Active" Column.
  B. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Silver Accounts" Category and expand it, click the "Inactive" button.
  C. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Accounts" Category and expand it, select the "Gold Accounts" and "Basic Accounts" child categories and click the "Inactive" button.
  D. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Accounts" Category and expand it, select the "Silver Accounts" child category and deselect the "Active" Column.
  B. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Silver Accounts" Category and expand it, click the "Inactive" button.

• Question 60:

  Select the correct procedure to enable the Audit History tab for Service Requests.

  A. Sign in to Engagement Cloud as anadministrator.From the Navigation tool, select Setup and Maintenance.Select the "Service" tile from the list of products.Click "Setup" in the Administration section.In the Functional Areas section, select
  B. Sign in to Engagement Cloud as a user.From the navigation tool, select "Set Preferences".Under "Service" select "Configure Audit History".From the "Enable" tab, click "Yes" for the "Show Audit History" option.Select the "Fields" tab and add all desired fields to the "Displayed Fields" column.Select the"Filters" tab, choose an available field, add the desired filter, and add the filter to the "Active Filters" list.Save the configuration.
  C. Sign in to Engagement Cloud as an administrator.From the Navigation tool, select Application Composer.At the top ofthe page choose "Appearance".Under General, click "Enable" next to "Show Audit History" option.Save the configuration.
  D. Sign in to Engagement Cloud as an administrator.From the Navigation tool, select Security Console.Select the Search icon and search for "Service Request Audit History".In the Profile values section, select Yes in the Profile Values drop-down list.Save the configuration.
  D. Sign in to Engagement Cloud as an administrator.From the Navigation tool, select Security Console.Select the Search icon and search for "Service Request Audit History".In the Profile values section, select Yes in the Profile Values drop-down list.Save the configuration.