Exam Details

  • Exam Code
    :1Z0-219
  • Exam Name
    :Siebel Customer Relationship Management (CRM) 8 Business Analyst
  • Certification
    :Others Oracle Certifications
  • Vendor
    :Oracle
  • Total Questions
    :74 Q&As
  • Last Updated
    :May 16, 2024

Oracle Others Oracle Certifications 1Z0-219 Questions & Answers

  • Question 1:

    Which two statements about a global deployment are correct?

    A. Real time exchange rates for currencies do not require third-party software.

    B. Dates, currency, numbers, and phone numbers are formatted based on the local.

    C. Data entered by the user is automatically translated by a special object manager languages.

    D. Siebel offers language-specific object managers that localize user interface elements.

    E. Users must manually convert times into their local time zone.

  • Question 2:

    When determining how to best control access to data, the business analyst must be aware of who is able to see data exposed in the various types of views. What type of data is displayed in the All Service Requests view?

    A. Records assigned to a user

    B. Records assigned to a position

    C. Records assigned to an organization

    D. records assigned to an enterprise

  • Question 3:

    Select the four horizontal applications.

    A. Siebel Sales

    B. Siebel Partner Portal

    C. Siebel Remote

    D. Siebel Finance

    E. Siebel Call Center

  • Question 4:

    In which three scenarios would the use of an MVG control be appropriate?

    A. Associate one 01 more Contacts to a given Account.

    B. Assign a Service Request by selecting an Owner from a list of Employees.

    C. Add a Product to many Product Catalogues and allow each Product Catalogue to have one or more Products.

    D. Select the members of the Sales team responsible for a Sales Opportunity.

    E. Enter the preferred method of communication (that is, fax, phone, email, and so on) for a Contact.

  • Question 5:

    As business analyst, you may need to create responsibilities to allow users to access views within the Siebel application. Select two advantages of creating a single responsibility for each logical group of views.

    A. Less administration is required over time as views are changed.

    B. The users may have access to views that they do not need.

    C. Managers and executives are assigned to fewer responsibilities.

    D. Less duplication of views is found across responsibilities.

  • Question 6:

    Identify the three main components of an assignment rule.

    A. Assignment Objects

    B. Object Attributes

    C. Comparison Method

    D. Candidates

    E. Rule Group

    F. Skill

    G. Workload

    H. Criteria

  • Question 7:

    What is an example of limiting data displayed in the My Opportunities view to opportunities assn with a job role within the organization?

    A. opportunities associated with their user ID

    B. opportunities for which they are the primary

    C. opportunities associated with their position

    D. opportunities that they created

  • Question 8:

    Identify three types of users of Siebel Business Applications.

    A. Employees

    B. Contacts

    C. Customers

    D. Affiliates

    E. Partners

  • Question 9:

    What relationship between entities is rare in the Siebel logical model?

    A. 1:1 (one-to-one relationship)

    B. 1:M (one to-many relationship)

    C. M:l (many to one relationship)

    D. M:M (many to many relationship)

  • Question 10:

    What Siebel feature limits the user's ability to change a picklist value from one value to another?

    A. Siebel Audit Trail

    B. Siebel Dynamic picklists

    C. Siebel State Model

    D. Siebel Object Manager

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