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Q13 Multiple choice

A customer service team raised a new business requirement that requires a multi-cloud solution design between B2C Commerce, Service Cloud, and Marketing Cloud. A Solution Architect has been hired to lead the design of the multi-cloud solution.

Which two actions should the Solution Architect take to accurately capture requirements and deliver the solution overview? Choose 2 answers

Select all that apply.

A
Include functional subject matter experts and technical resources across multiple discovery workshops, grouped by business function to ensure all requirements are captured.
B
Conduct discovery workshops and upon completion present the solution back to the design authority or executive stakeholders to validate the solution.
C
Conduct discovery workshops to create a user acceptance testing document and invite business owners, each cloud technical architect, and implementation development team.
D
Include the customer service team so that they can provide detailed user stories prior to the discovery workshops.

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