Q14
Hotspot
HOTSPOT
A company has a Microsoft Copilot Studio agent for customer support.
You are reviewing and validating the following prompts:
1. A prompt that has instructions to "help the customer as best you can"
2. A prompt that helps retrieve product information from a knowledge base.
You need to ensure that the agent delivers consistent and accurate responses.
What should you do for each prompt? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Select the correct area(s) on the image.
