Free 7495X Web TestEngine Demo

Q7 Single choice

After a new webchat session is initiated by the customer, what is the next step the customer controller snap-in performs to create a new contact inside Avaya Oceana?

A
The customer Controller Snap-in sends the "create new contact request" to OCP Snap-in.
B
The customer Controller Snap-in sends the "create new contact request" to WA Snap-in.
C
The customer Controller Snap-in sends the "create new contact request" to UCA Snap-in.
D
The customer Controller Snap-in sends the "create new contact request" to UCM Snap-in.

7495X Web TestEngine demo