Free 220-1102 Web TestEngine Demo

Q71 Single choice

A technician is modifying the default home page of all the workstations in a company.

Which of the following will help to implement this change?

A
Insist that the customer is correct and document the concern.
B
Listen to the customer and do not speak at all.
C
Escalate the issue to the next tier.
D
Apologize and ask what would help resolve the issue.

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220-1102 Web TestEngine demo